I posted a few weeks ago and got some really useful replies. I've been teaching for a few years now in Reception. I've always believed that you speak to children how you want to be spoken to, you explain things and that's what firm but fair looks like. It just doesn't seem to work (which really upsets me).
We're a two form school and my class is always the worst. Always.
I just find my colleagues so sharp and abrasive and I instinctively do the complete opposite. e.g. today a child came running up the corridor shouting about something. My colleague knelt down and made the stop makaton sign before repeating 'STOP. STOP. STOP' until he stopped shouting, before saying 'We do not shout. We speak. We do not run. We walk.' whereas I would have asked him why he was shouting.
Everything I read tells me I'm doing the 'right' things but they aren't giving the right results!