I have had what I'd describe as two awful cat groomers. It may be that I'm too soft hearted, but each one has held cat down (ragdoll) and with a huge wide toothed steel comb just yanked (they'd say "pulled" or "combed") the matts off, behind her ears, between legs, belly.
They say it's dead hair, doesn't hurt her. She seems ok, mixed signals really - purring but scared looking.
I've also been told most absolutely by one, that she gets matts not because I don't groom her but because I feed her the wrong food. Can this be possible? She eats purina. This same woman said I shouldn't groom her anyway because cats in the wild don't get groomed and don't get matted fur.
Cat tax paid in full cos I kno the rulz
So what is your expert view? I don't know what I think and want to do right thing for cat.