BEST Cat Insurance

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A friend had to take her cat to an out of hours vet cost over £1,600 her insurance will pay out once and only £1,000.

Is there a pet insurance that covers more than one claim out there can you recommend any?

Placemarking as I need to look at this

Ive got a bit panicky about this. Does the Tesco policy get much more expensive post 9 nine years and is there an extra excess charge? If not I will go with them.

I'm with Lifetime Pet Cover, paid lowish monthly payment for my persian - about £25 per month.

He got colitis last year, was in hospital for 4 days, treatment cost £3k.

I wasn't expecting much but they paid out within 3 weeks minus 10% as he was over 12yrs, no quibble about anything, straightforward online claim form.

So on balance, based on that experience I would recomend them.

Could you link to them please? I can't find them.
I can't believe these vet bills, they are terrifying! What happened in the days before pet insurance? I have had loads of cats over my life time and none have needed this sort of medical care.

I've got 6 cats on a multi policy with BBM, my monthly premium is just under £90, for the Complete (£15k) cover.

Has anyone here made a claim with BBM?

@TheElvishQueen

Has anyone here made a claim with BBM?

Yes I have. It was done online and they paid out with no issues. They can also pay direct to the vet

Direct Line here who have been excellent although that was for an ongoing condition (CKD) no quibbles at all (£8,00 annual limit)

Only criticism would be that they pay client by direct bank transfer & Vet Surgery if direct payment by Cheque.

Consequently, not a payment route preferred by my vet so outlay at front end before reimbursement around 2 week mark.

Ok so from this thread
Pet plan
And Bought By Many pay the vet direct without you having to pay anything?
Are there any others that do this?

I started another similar thread not realising this was already here -oops.

I am looking to change pet insurer as MoreThan want more for 1 cat than I pay to insure my house and car!!

Thought I'd go with PetPlan as good reputation but I can't find the excess online - and want to know what I am buying before I pay.

I've put in all my details but policy has no excess details. Phone calls and webchat end in them saying that I have to buy the policy before they'll tell me what's in it!? Sadly the the phone calls have been to a call centre with rude people reading a script.

So

1. does anyone know what the PetPlan excess is (prior to the age-related % increase at 8 years old)?
2. is PetPlan as rubbish as this experience has proved to be. I can't be doing with shouty people in a call-centre being obstructive if I need to make a claim
3. Are claims made by phone or online - again because I can't face that call centre again!
4. Is there a 'nice' insurer with 'nice' helpful people in their call centre?

Many thanks.