Gingivitis and insurance

[lavenderanddaisies]

My dog insured for dental illness cover.
My vets have today diagnosed my dog with gingivitis along with having two remaining puppy teeth that need to be extracted. The insurers have said they’ll cover the extraction but not the scale and polish needed.
My vet has told me my dog has a dental illness and the scale and polish is the treatment. From my understanding insurance should therefore cover this.
Im just wondering if anybody else has been in this situation?
Thanks

What specifically does your insurance policy say? There isn’t one answer to this, you would need to check the wording of your exact policy

It just states dental illness up to £5000

@Mrsttcno1

What does it say on the ‘what isn’t covered’ page that’s linked?

@Coffee93
the vet has stipulated this is a dental illness and the cleaning is the treatment. So I’m hoping that means it’s covered.

It says they won't cover "cleaning and descaling of teeth" in the picture you uploaded, which is pretty standard, really.

It specifically says that they will not cover this OP

I suspect they don't see gingivitis as an illness as such as it's generally considered preventable with regular dental care.

By illness, they'll be referring to (eg) cancers that cause dental issues, or cases where dogs need x medication that causes dental problems, rather than routine dental issues like plaque and tartar.

As an aside, we got our dogs' teeth cleaned at the local groomers for £30 recently and she did an amazing job.

My dog is only a year old and the vet has said his breed is unfortunately prone to dental issues. She has insisted this is an illness and the cleaning is a treatment not a preventive measure. As far as I’m aware this is the only ‘treatment’ for gingivitis. I’m paying extra to have dental included so I’m hoping we can get this covered with the vet wording it in the correct way.

OP it’s not covered, you can see that under number 8 on “what we don’t cover”.

I very much doubt you'll get it covered when your policy quite specifically excludes cleaning and descaling

When you pay for dental cover, it doesn't include basic dental care like cleaning (just like your insurance won't cover vaccinations or flea/tick/worming). It's considered a standard cost of pet ownership - like spay or neuter surgery.