Hi all just wanted to update this thread, really just in case anyone searches and could be helped by our experience.
We found a sitter through Dog Buddy who seemed nice, we took our dog to her home to meet her dog and they got on really well. All seemed good, she confirmed the booking and we paid in full. Four days later - three days before our holiday - she phoned and said she’d got a longer term booking and was cancelling ours!
Obviously we weren’t happy but ultimately if someone is going to behave like that the last thing you want is them looking after your dog so the only option is to accept the refund and start afresh. So we started ringing round kennels etc again.
We managed to get a place in a kennels that I know and that we were very happy with for five of the seven days we were away but they just couldn’t do the last two days. By a stroke of luck one of the other sitters we had contacted through Dog Buddy was prepared to pick our dog up from kennels and do the last two days. We went to meet her and to be honest she had a much more professional set up than the first sitter and was much more prepared to discuss questions such as what if he was sick, how would she walk the dogs if the weather continued to be hot, etc.
All went to plan and I have to say we were very happy with the communication from the second sitter. And her ability to pick up our dog from kennels (in a vehicle clearly designed to transport pets!) was a huge bonus.
So I think I would cautiously endorse Dog Buddy but as with all of these services it really does depend on the individual sitter.