I have walked in the same place for years and there's a nice, friendly dog walking community of people who also walk there everyday.
Someone who moved to the area about a year ago and who I meet every day with their elderly dog recently adopted a pup from Dog's Trust. The owners is late 60's with not great mobility, their other dog is also very elderly and not in great health. The newly adopted pup was a six month old Border Collie. This pup had been found dumped and was very obviously traumatized when she came here, hand shy generally very nervous, and had had no training.
This owner quite clearly struggled with the new pup, and 3 months on the pup hasn't learnt to walk on a lead, and has a tendency to run off to play with other dogs and not come back.
Myself and others ( when asked ) have variously suggested local training classes ( they went once but didn't like it), contacting DT for advice, as well as basic recall techniques which usually work, but frequently in my presence this woman has screamed and threatened the pup when she hasn't immediately come back. The pup is quite clearly scared of her, has her tail between her legs all the time. Yesterday in front of my friend she whacked the pup with the lead for not coming immediately, screamed at her and then offered a treat which the pup refused.
She has also told me that the punishment for running off on walks is to be closed in a crate for the rest of the day, and I have found the pup tied to the seatbelt inside this woman's car while the other dog was being walked, also as a punishment for running off :( I did slightly lose the plot at this point
The result is that a sweet, biddable, clever pup who should have been a dream to train is now - 3 months on - still traumatised, entirely untrained and quite possibly a danger to herself as she keeps trying to run away.
Thank you if you've got this far...my question is, would the Dog's Trust want to know that this placement is really not working out, and would they do anything about it? Obviously there is nothing illegal in hitting your dog, but it does go against current advice....
The owner has also told my friend that the pup was officially adopted in her daughter's name, presumably because the DT may not have been keen to home a BC pup to someone of her age, though her daughter does not live with her and has nothing to do with the pup.