Quad, got a response to my complaint today.
"Thank you for your e-mail regarding 'Britain's Missing Top Model'.
We note your concerns regarding the edition broadcast on 15 July (rpt 17 July) and the treatment of Jenny (Jennifer), we raised them with Harry Lansdown, the BBC Executive Producer for this series, he has responded with:
"Before the production company began the filming of Britain's Missing Top Model, all the girls received a psychological assessment to ensure they were emotionally strong enough to take part in the series, that they fully understood the impact the series might have on them, and that they were going into an elimination show. Suffice to say, that whilst I obviously cannot give out any confidential information about Jennifer Johnson, I can say that it was considered that she was resilient enough to take part in the series.
As part of the preparation for the series, the production company also let all the contestants know that the judges and experts who were overseeing their progress would treat them exactly as they would if they were able-bodied girls, and indeed the girls were happy about this. In this way, it was hoped they were to be given a more real taste of what the fashion/modelling world is really like than if the judges had made allowances for them and their various disabilities.
Therefore, when Jennifer was eliminated, largely on account of her inappropriate sexual behaviour, it was not deemed appropriate for production to try and intervene editorially. Indeed at one point, Wayne Hemingway actually says, "I felt very uncomfortable with the kind of questioning she was given?" and when one of the others says he doesn't believe it was her accident that has made her like this, Wayne asks how his fellow judge can know this; But at the end of the day, it was up to the judges as a whole to decide what to do, because by this point the series was following a real process in a discursive way, not offering itself up as an example of best practice.
The fact that one judge, Wayne Hemingway, voluntarily went up to Jennifer at the end of episode 3 and said consoling words to her, and then had a big argument with one of the other judges, showed his own distaste at what had gone on. And he finishes up by saying he feels the treatment of Jennifer was cruel. The point is, the series simply followed the events of that day, and how different judges reacted to Jennifer in their own way.
After she left the series, she was assessed once more, and again, without going into detail, I can say that it was deemed that Jennifer's appearance on the show had helped her, and she generally felt positive about the whole experience."
Once again, thank you for taking the time to contact us.
Regards
BBC Complaints"
So, the answer to the complaint is to reiterate exactly what happened in the programme, and say that Jenny was assessed afterwards.
It in no way addressed my concerns about the complete lack of awareness of how frontal lobe injuries can affect people, or how despicable the behaviour of the judge was.