I just watched it. I found it really hard to watch, ime the worst thing that you can do with any child is adopt a no consequence approach, it just doesn't work because there are always consequences to your actions. There may need to be a completely different approach to standard teaching but there should be clear boundaries in place. It seemed to go from zero to 'call the police' in seconds
I'm absolutely amazed the staff put the children in a situation where they were allowed to run off, it seemed so unsafe. They needed a mini bus to the door, of course they weren't going to wait quietly at a bus stop!
I think the approach they favour is totally unrealistic for children-it was total chaos and I'm sure they feed off each other's behaviour hence the boy being able to concentrate and get work done when he worked in a one to one situation with an adult.
I know someone who did a stint in a similar unit but the aim was to get them back into main steam school-sorry I don't know what it's called, he lasted 2 weeks and he's a really experienced teacher. He said it was total chaos, I've never seen him so stressed poor bloke. He said if you take away consequences you're just left doing poor crowd control and not even doing that well.
Wrt the beauty salon-waxing and squeezing spots,wtaf?!
am I the only person who thought that was inappropriate? She shouldn't have been picking at his face like that she'll scar him or make his spots worse!
I thought giving the boy the school trip money was a great idea 
There was a documentary about a residential unit lay year iirc and that seemed more controlled but still building the kids' self esteem up and learning that there are consequences to your actions.
God, my heart broke for the family in that cramped flat, how the hell is that even allowed?