Hi all,
Not sure if I'm posting it under correct topic but couldn't find a better one.
There is a teenage girl, lets call her Anna, 18yo, turning 19 in a month, she used to live with her grandma, grandma was a pensioner and was renting a flat from a private landlord, she was receiving pension, pension credit and housing benefit, and that's how she paid rent, but sadly she passed away on a Xmas day, Anna was not on the tenancy agreement, she is studying for btec, doesn't have a job and even she worked full time she wouldn't be able to afford the rent. She made an application for UC, they will start paying her £300 something a month in next five weeks but that's it, she needs to vacate the property by 17th of Janaury, landlord sent her Notice of vacant possession, that asks her to vacate the property by 17th. Anna called her council homeless line and they said that she needs to provide section 21, when she mentioned that she can only give notice of vacant possession they still insisted that they can only proceed with her case if she provides section 21 from the landlord.
My understanding is that the landlord is not obligated to serve her section 21 since she was never a named tenant, and I don't think he will. But without it council doesn't want help her. Can anyone please help with this issue, how to get council to provide her even temporary accommodation, she lived in this council for 6 years