Bit of background: 2 DD twins 13, they are technically my nieces but have lived with us for 8 years and love them like my own.
One DD speaks to me with zero respect, barges round the house, slamming doors, monumental mood swings etc. Last night she was on a group call with her mates, DH has to get up early for work so I asked very nicely for her to turn volume down a bit, I got a mouthful - I'd had a long day so I just took her phone off her - she told me she hated me and wished I would die - really hurt me. She eventually apologised and I gave her the phone back. We had a chat - one of many, I tell her how much I love her and that she needs to stop talking to me in this way, she is always genuinely sorry.
Tonight, I made tea and she starts shouting that it's disgusting, she can' eat it - not what she said bothered me, but how she said it - I asked her to speak to me with a bit of respect, DH took phone off her - he thinks I'm too soft and need to give consequences that she cares about. she gives me a mouthful, says she hates me so much, storms about etc
So I am now sat here thinking I over reacted, DD is upstairs hating me and probs hungry. I just feel really sad and don't think I'm handling these outbursts right. I feel like Im im going round in circles and need help breaking this cycle!