Our beautiful daughter has started to self harm, she just turned 13 in February, we are devastated and have arranged for a child psychologist to support her. Up until 8 months ago she was a loving kind and polite girl. Now she has become withdrawn, spends lots of time in her room, constantly on her phone. Has a terrible attitude, says cruel and hurtful things, she hates as and can't bear to have a conversation with us at all. She states nothing is happening at school and that we"annoy her, nag at her and she hates us" we are devastated and just can't understand what's causing her sudden change in her behaviour. She is in top set at school and always had lovely manners but has become disruptive and got excluded for a day because of her attitude towards her teacher. We take her to various spots clubs, singing lessons, she doesn't appreciate anything we do, when we try to talk to her she just gets aggressive and shouts abuse at us. We are struggling to know how to support her or how to react. Her twin brother just can't understand why she is so cruel and it's affecting him now too. She has friends but doesn't seem to spend much time in person with them just via messages on her phone. We love her so much and can't bear to think of her being so sad and alone and self harming. We don't know how to act but we are scared to death of what she might do. If anyone has any advice, been through a similar experience we would value any advice you may have. We feel it's our fault somehow and are trying to be calm with her however we still need her to learn right from wrong and that parts of her behaviour are just not acceptable. I actually think she hates me, she treats me like a piece of dirt, if I become upset she does not care in fact she thinks I'm pathetic and tells me so. Please tell me there is light at the end of the tunnel.