Until the age of about 11 our daughter was a delight to teach - fully engaged and wanting to do well (and did). This enthusiasm and effort has waned gradually as she has moved into her teen years and her results are simultaneously deteriorating. She had a fairly poor report a year ago and pledged to try much harder at school. Her most recent report has just come out - it's not exactly glowing, and significantly her grades for 'effort' include several just at 'satisfactory'. Attainment continuing to slip. How can we give her a kick up the arse without getting it wrong? Our mantra is 'work hard if you want the good things in life'. Clearly that's not very appealing! She is otherwise a good girl, if a little distracted by her phone and endless messaging (we do restrict phone time).