Hi,
Brought my LO Felicety Wishes Shoes - a Start Rite make from independent shoe shop. We had to exhange them a week later as the flashing lights no longer work (failed after less than 2 days of barely being used), the new pair did the same about a week later so thought sod it, as couldn't be bothered to go through hassell of exchanging yet another pair (had to wait a week for the 1st pair).
Now 2 months on one of the shoes tips is coming away from rest of shoe. Shop rang Start Rite and they said to send in but would take 2 weeks to make a decision whether to replace or not.
Can anyone advise on what I should do, as I really do think the shoes should have lasted longer than 2 months, as all my previous pairs have been great - in fact last pair was still going strong several months later.
Shop said they can't give me another pair of shoe whilst waiting for original to be sorted, but I really don't want to have to buy another pair of shoes whilst having to wait possibly more than 2 weeks for Start Rite to get their act together. The shoes weren't cheap to begin with - £39 more than I would usually pay.
Am so cross and my LO upset that her shoes are goign to have to be sent away.