Do not buy from 'Made By Jessica'!

[AgentPidge]

I bought two dresses online (£39 each) from what I thought was a UK-based boutique after a recommendation on a thread on MN. The website shows a pregnant woman, and says that 'Jessica' is closing her boutique due to the imminent arrival of her baby and is selling off stock at half price. The OP said about how much she loved the shop, etc.
Alarm bells should have rung when they ask for £4.99 insurance (to send a parcel from Surrey?). Also because there was no description of the fabric content given, only that it was a 'light and airy summer fabric'. They took a long time to arrive (direct from China?) and came today. The material is almost plastic, and they are a heavy weight, huge, shoddily made, with no labels (fabric content, washing instructions, brand) apart from 'Medium'.
Looking at Trustpilot, lots of people have the same story. They are Hong Kong based. There does not seem to be a UK store. 'Made by Jessica' my arse. They promise easy returns and refunds, but I don't hold out much hope, and it will cost a fortune to send them back to China. But will update.

The bastard company has come back saying they won't send a returns label, and that when I send the parcel back I should get round import taxes by declaring the value to be 50% of the actual value, 30% if over $100!
So I have replied saying that sounds illegal, asking once again to please clarify what I'm not understanding about "Free 30-day returns" on the website, and calling them a right shower. Let's see what their bot makes of that!
But I'm losing patience and will contact my card company. Thanks for all your advice and sympathy, lovely MNers.

Bums, bums and thrice bums. May their beds be full of hedgehogs.

Why, if most people know they are scam companies are they allowed to operate on Facebook etc ?

They just place ads on Facebook, as any company can do. Facebook isn't going through and checking out every company advertising on their platform, it would be impossible. And as soon as one gets closed down, another opens.

Its called Pity Marketing and they also do the videos of young lad/lgirl, sometimes with an SEN crocheting or making bags and someone tells them they are horrible and throws it on the floor and a plea to buy his/her products.

Also old man or woman making shoes, toys etc having to close their store.

I have reported one to instagram and they said there was nothing wrong with it!!!

I've reported these fakes to youtube and instagram and got no where

“I’ve reported those fakes to Youtube and Instagram and got now where.”
Oh @bruffin that is maddening 🥲

I was looking at some dresses that came up as a sponsored link when looking for maxi dresses.
The site is called Jessica by bee.
Googled it and it has links to made by Jessica with lots of negative reviews

Just tried to send a dress back. 4 emails back words and forewords. First want me to send photos, after 2 weeks offer 15% and when I ask to still send it back they told me it will not reach them before the 30 day return. Avoid this company

I keep getting adverts for Made By Jessica while I'm browsing Mumsnet which is bloody annoying!

I wish there was a company that took the designs shown on sites like Buddha Stones, Buykud et al, and made them to be good quality. I'd buy so much of it!

I’ve often thought that too @moggerhanger
Some of those images on dodgy fashion sites are absolutely gorgeous- both style and fabric.
If only they lived up to them in reality ☹️

That would be illegal. You can’t copy designs or patterns or stitching details etc.

Exact duplicates, yes, though I question whether it would be an infringement to actually knit a jumper like in the AI generated image of what turns out IRL to be a printed pattern on a polyester sweatshirt. But changes to the design should get you around it, for unregistered design rights anyway. And I doubt very much whether these drop shipping scammers have bothered to register their clothing designs.

I too are disgusted with this sham company. I ordered dress weeks ago and it hasn’t turned up. Sent loads of emails and just fobbed off with usual waffle about being in transit. The first message said it had been delivered. I contacted company and was told it was in transit and all was on track. According to Royal Mail they were contacted by company on 13.July and they are still waiting for it. After reading reviews on Trust Pilot I am very concerned that it’s a sham scam outfit from China! And it will never arrive . I have sent messages asking for a refund but not got anywhere. To top it off they have the cheek to ask me for a review and I will receive a 50pc discount! They have sent me loads of messages repeatedly. But no parcel has arrived.

My wife has had exactly the same experience. Two ill-fitting dresses, shoddily made with poor material. We have tried to return but receive AI generated responses asking for irrelevant information giving that they have the order details. They have avoided providing any return information and now ignore our emails. Given that we are normally careful with our due diligence it is annoying that this one got through the net. Avoid like the plague!

I nearly got caught by this the other day. The dress was a bit too perfect and cheap so I checked the address shown on the website and found a chip shop.

Similar to a fake shoe shop I found that had a non-existent address supposedly in London.

The dreadful dress eventually arrived but no one would want to wear it. Made of plastic material, the small size was massive and too long so the thing has gone to a charity shop. I apologise to the charity shop for dropping off such tat! But I knew I would not get anywhere returning it. Avoid like the plaque. Incidentally I have referred my experience to Trading Standards for what it’s worth.. Talk about being conned. It’s about time something was done about dealing with the charlatans!!

Please don't pass the problem of disposing of plastic dresses nobody would wear to a charity shop. They won't be able to sell it either.

I am trying to draw attention to this disgusting establishment. The dress was placed in the packet with a very polished card thanking me for my purchase. So people will see for themselves what a fraud this shit shop is !

They are now popping up as By Bramleigh Devon as well https://audellaboutique.com/?_su_rec=tpp9EQhsRA4gyxNG07cWlRzZp7i3VGMmNM7QcsbQQ51X8ufnamIoSBKc1rZQu67TCiH33UfQw34UvXF1DZcCsgTgtnnuUJj2zLXnKmlJ_jRzPFnmGnSJxkGCTD_rHgq5HTOo71VdglqQMI2TsO-HlzuzLwCHFYthyK-2ZePwPM_qoS1rhoIPOlLuz2XhFI5THAvwPre-6NoD4HGMvQTAs5SEtZ_ZQ6yoc6Uiir0qaC-7e_wECMyUtkv3NDiz_1HPAcY6UdTrEQ9ONCCrFGPqzCHLpH5Avdhtj1u155ojtIhuPFzDEWYKPajGNV99SsXoD49rpomsPPXUgq8YQYGqZGXNIrqZGIc29IQ8lxe7_9mBjGEDdBKLmEg7M3h3tdjNxQQO_yWLeyRmGjg&_su_rec_id=a9c55a24-93c2-4947-980e-73dd771c46ac-1785346422, I didn’t know they had a Devon in China. A bunch of Chinese crooks.

The post code on the Devon address is not valid, should be EX not LJ and the address is a completely residential road. Beware go by Had,eigh Devon, same crooks.

Oops, should say by Bramleigh Devon.

Thanks for that. @Bethlaw65 What did trading standards say?

As you know, I decided to opt for a partial refund (the best of a bad job). That was weeks ago. They apparently have some sort of technical glitch with their refund system (??) which has been ongoing for a few weeks now but which they are sorting as fast as they can. Yes, they are. One thing I will say about them is their bots reply very quickly and politely with their total bollox. About time for me to contact the bank again, I think.