M&S Click and Collect - packaging for lingerie?

[wallpaper0]

At the risk of sounding like a massive prude, please can someone reassure me that the knickers I'm going to collect from my local M&S food will be in some sort of bag? The confirmation email says "As part of our plan to use less plastic, your order may not be in a bag or packaging, so please make sure you bring a bag."

I'm all for reducing plastic waste but they won't bring my pants out without a bag will they? I know I shouldn't be embarrassed about this but here we are! 😅

I think you have to prepare yourself for them not to be in a bag.
Nobody will think anything of it, but I think you know that already.

Agree with @Sliceofbattenberg. My collections from my local M&S foodhall have never been in a bag. It's like they've been taken off the shelf / hanging rail, etc. and then just passed to me.

I’ve had a few parcels recently and they’ve all been in their usual green bags. You could always phone and ask them first?

Take a bag with you

I’ve never collected an order that’s not in a bag , despite them saying that . Just take a bag with you and shove em in quick 🤣

I always take a bag but have never needed it.
Just out of interest op, do you think it's any different from taking knickers from the shelf to the till?

Yes this! If you went into a M&S to buy lingerie you'd have to be seen holding it at some point, it's no different.

Is this more embarrassing than picking up knickers from the shelf, walking them across the store, waiting in line, handing them over and paying for it? Which surely is how kickers were purchased for decades before click and collect?

That is way more visable than click and collect where they are handed over and you can whack them quickly in to a bag?

When I collected a package from M&S the other day, the store assistant brought it out in an unsealed re-usable bag and asked me if I was happy for it to be handed over without the bag, or whether I'd prefer to keep it in the bag. Not sure if this happens in all stores or just my local one.

Same, mine always come in the green plastic bag you can then use for returns if needed.

Thanks for all the replies. @Fionasapples Yes it is different to taking the knickers from the shelf in this instance, because it's a small M&S Food shop in a small local town - there is no lingerie section, the shop does not sell clothes. I have no qualms buying all manner of skimpy pants in a clothes shop, but will probably blush at the sight of the shop assistant parading my lacy pants past all the Saturday shoppers, with their avocados and naice ham.

Anyway, I will have a bag with me, and I'm a big girl so I can handle it - just nice to know what to expect!

Put on your Big Girl pants and go collect your little pants

Let us know how you get on OP! I would feel the same collecting from a foodhall. Fingers crossed for you!

Parading? Is the assistant going to tie your lacy thong to a long pole and wave it as she walks past the melons, like she's in the Olympic opening ceremony>

@BruceAndNosh I hope so - may as well go all in!

My bra purchased last week was in a bag. Just take a bag to pop them straight into incase

I understand now, I was thinking of a larger M&S. Ours has the Click & Collect tucked away in a corner and nobody really sees what you collect.

My local food M &S is clearly not doing it properly or is expecting too much from the customers, no orders are paraded through the shop you have to go to a door towards the back of the store and they hand the stuff over

No expense spared in customer service 😁

Slow typing and I hadn't read your reply before I started, your experience sounds exactly the same as mine

Mine were definitely not in a bag and the young lad who had to collect them for me and hand them over was a lot more embarrassed about it than I was! I did actually laugh and that broke the ice as I stuffed them into my handbag.

Have not ordered lingerie for click and collect since!

@SingingSands This is my fear! Our shop has the click and collect area beside the tills and the items are brought from the back of the shop, so not discreet.

When I’ve ordered click & collect clothing to be collected from a larger store, it hasn’t always been in a bag.
When I’ve ordered I’m an item to be collected from a Simply Food store, it’s always been in a green bag (like the ones they use if they send it via post to a home address).

Pleased to report my order was brought to me sealed in a green bag.

Hooray! You didn't have to stuff them into your handbag after they'd been paraded around the store!