Boots Clarins Counter foundation - wrong shade! What should I do?

[ForeverTipsy]

Hi, I'm feeling really fed up with foundation lately. I used to wear Clinique Even Better in CN28 Ivory. Went to stock up and treat myself to their gift time recently as it was my birthday and wanted a chubby stick and highlighter, too. But they were OOS of that shade. Used their online AI colour matching tech thing and it suggested I buy CN08 Linen. It's far too pale! I'm going to keep it for winter and hope for the best, as you have to pay p&p to return it for a refund and I can't be bothered.

Was in a city last week (I live in the sticks so it's 45 mins drive to a city) and went to Boots to ask to be colour matched and some advice. Ended up buying Clarins Everlasting Youth Fluid in 108.5 as that's what the (very young looking) woman at the counter advised after colour matching me. I'm 44 and have really oily skin right now and this is what she suggested. It was £42.

I've been trying it and can't get on with it! It's too yellow-y for my neutral/cool skin, and just doesn't sit right.

Do I now have to spend a couple of hours going back and asking for a different shade? I've already recycled the box, but I have the receipt. Wondering if I should call them and ask for advice.

Anyone else struggling to get colour matched properly lately? Any advice please?

Don't it's so unflattering. It's alright on young skins, because one can 'forgive' the lack of knowledge, following fashion, following their mates, etc, but over 25, say, it doesn't do anything for one at all.

Update: went in yesterday and the same women who did the match was there, and she was really lovely, apologised, re-did it and agreed I needed a slightly paler shade, and issued a full refund! Also gave me a couple of sample sachets to try of the paler shade.

I hope you get on better with the new shade and glad you got refunded.