Horrible Vinted Buyer

[BreadnButterx]

I put an Immaculate designer handbag on for £85 on Vinted.

I lost the pouch inside, so reduced to £75. A buyer sent in an offer for £65 which I accepted.

Then asked if I could look for the pouch which I said I’m happy to but as a good will gesture.. if I can’t find it, I can offer a different colour same size pouch (good will, giving it for free). The bag is already discounted to reflect the missing matching pouch. She then asked without matching pouch “how much you expect”.

I sensed the buyer is a chancer and a cheap scammy person. She then asked me to dispatch on the same day (Sat). I said I’m working but happy to accommodate can dispatch Sat or Sun (buyer not paid yet at this stage. Buyer Didn’t pay until Sunday.

then asked if I could dispatch Monday. I didn’t reply as I have a volunteering at a food sharing place then she messaged again asking if I could dispatched Monday and include the pouch ( I already said I’m happy to dispatch asap for her!) at this point I’m already annoyed.

I have packaged, bought packaging wrapping and all wrapped ready to go this morning. One last thing to do is to print label from work on Monday. Buyer messaged to cancel order because she “bought a different bag in the same colour she just forgot, sorry”

she then submitted a reason to Vinted for cancelling the order as “ordered the wrong size” ( I sent her the exact size from the designers website prior to her purchase)

i messaged her to say I have dropped off already so no refunds. I haven’t actually dropped it off yet. Was going to do it at my lunch break.

im second guessing if I should sell it to her. She’s seems indecisive and a harassing vibe. I didn’t reply her a few hours and she’s messaging me again. Then cancelling with different reasons (ie lies). I have a feeling that she will receive the order and say it’s “not as described”

she’s such a cheap and is really annoying me. I have been nothing but accommodating, professional and helpful. And met every requests she has asked.

im thinking about not selling it to her now. What should I do?

Just relist it? You can also use the box still for the next buyer? Not everyone is a bad buyer, it's a shame you came across one.

Why are you making such a drama about this? The buyer cancelled the sale. Just do that, block and move on. In your listing, mention there is no pouch and next time someone asks about it, repeat there is no pouch.

Also, why lie and say you had sent it already when you had not? Tbh, you're just as bad as she is.

So I let the buyer know I’ve cancelled it. She’s annoyed and i explained and ended up having a rude ish conversation on both our ends. I found the convo pointless so I blocked her. I took the listing off Vinted. Re listed it on a private Facebook group and relisted on eBay with £10 even cheaper for a quicker sale (need money for holiday).

the same buyer again purchased it. Omg I don’t understand her. First kept harassing me to send it asap (ie when I didn’t reply within a few hour she double messaged me asking me to post it asap). Then cancelled with random reasons.

After the hassle she’s given you, I wouldn’t be selling it to her at all. Cancel the transaction and block her on other channels too

When you've had a breakdown in comms, a new sale (even at a lower profit) is always nearly less risk than them buying it, as they will be viewing the sale negatively before they receive the item. Of course it's hard to stop her on multiple platforms!