Recent hair appointment. I went with a very specific goal - to get the long straggly bits of a previous bad cut taken off at the back. That was all. I was fine with the front which had a bit of shape from the previous terrible cut. What happened? She shortened the back, like I asked, but then said she wanted to 'neaten up' the front too and proceeded to chop it the same shorter length as the back - removing all of the shape in the process. It now looks like a shapeless helmet and will take me at least 6 months to get any length on it. I can't understand why she did this!? All it's done is set me back and made me furious in the process. Why didn't she respect my wishes?? Why did she decide she knew best? This keeps happening to me and sends me into a depression every time. I don't know how to break the cycle.