Totally botched hair at the salon :(

[shithairr]

Hi all,

Tell me I'm not imagining that my hair is awful and not what I asked for?

I recently moved to a new town so tried a new hair salon today and really wish I hadn't! I have/had blonde highlighted hair, the first pic attached is my hair in June when I last had it highlighted, I let it grow out quite a bit just because I had no time to go get it done and to be honest I was getting sick of the regrowth so wanted to go a little darker (dark blonde colour) so the regrowth wouldn't be so obvious.. the second pic is the pic I showed the hairdresser.

I booked a full head of highlights with the salon, as this is what I usually book for and I thought we could discuss going a darker blonde, but I still wanted highlights maybe mixed with low lights and toned a darker blonde shade? That's what I expected to happen anyway.. the hairdresser said that the hair in the picture is more of a balayage and I said I didn't really want balayage (I had it done before and didn't like it) but that I just wanted a darker blonde version of what I already had.. maybe I didn't explain what I wanted very well 🤷🏼‍♀️ but she said the word 'bronde' which I think is what I wanted - like a very light brown/dark blonde colour.. so I thought we were on the same page,

Anyway, the third pic is what I have ended up with... the more I look at it the more I hate it! I did tell her at the end that it was a lot darker than I expected and she said that it would be the toner that is making it darker and if I still felt the same in a few days I could go in to have it washed out..

When I got home and inspected it some more, I hated it even more lol I called them up and said it's really really too dark and is there anything I can do now to lighten it.. they were very nice and told me to get some anti dandruff shampoo and wash it a few times to get to toner to fade, and if it doesn't then they will fit me in to get some highlights put in.

I have washed it, but it's still way too dark, and to be honest I know they have offered to rectify it but I just don't trust them to do it now... I have booked a full head of highlights on Friday with another salon in another town that I have used before years ago and who did my hair really well.. do you think my hair can be saved!?

I don't feel like me at all with this hair, am I being dramatic or is what I've been given nothing like what I asked for!?

It's totally brown all over with these brassy thick stripes at the top! There is not a single strand of blonde left on my head :( I feel like it looks like I have put a brown box dye over my head, not spent £200 at the salon!!

Keep washing it with head and shoulders, it will lighten significantly. Lemon juice will also strip it - mix with conditioner as it's quite harsh on your hair. Leave on for a couple of hours.

Or, as the salon suggested, go back and get it corrected. Don't be too hasty with more bleach you'll end up with really poor condition hair.

Good luck x

Good quality blue/purple shampoo will also take away brassy tones x

Oh yikes. Very year 2000 hair stripes

I would go back to the salon tomorrow and ask for your money back. I wouldn't trust them to do highlights when they put STRIPES of colour in your hair.

I wouldnt have left the salon with hair like that, I'm sorry love :(

What did you hair look like before you went to the salon? It’s hard to compare as you’ve posted an old photo

In the photo with the striped top, I don’t think the colour looks great as it looks darker at the ends than at the roots.

Even then, the inspiration photo is pretty dark in comparison. Not only is there a root stretch, but the ends are significantly darker than your previous photo. I can see some people calling that photo brunette. I can definitely see it looking brunette in certain lighting

Going to the photo in the grey top, what does the colour look like in natural daylight?

Oh wow, they’ve not done the best job have they?

did they do a patch test? Cos it looks like they’ve not been able to successfully lighten and tone the regrowth and then your ends have grabbed onto the colour because of previous bleach.

did you have a photo from before? Looking at the lengths between June and today there was some serious growth which can be difficult to blend properly - still no excuse for the chunky stripes though.

I don’t think all is lost though - given how light you were before that brown is going to fade FAST which will lighten up the whole look.

i also would call the salon you’ve booked into for Friday and tell them it’s a correction rather than a full head of highlights - I don’t think that it needs a full head but it needs some finer baby lights and low lights weaving through to get more dimension then a cooler toner put on top. Ask if you can send them some photos and see what they suggest.