I was gifted a Chanel necklace (approx 6 years ago) although was possibly actually a belt I vaguely remember my boss saying that would be much better as a necklace. I wore it a handful of times and it has set nice and safe in its box in a drawer I got it out yesterday to see quite a lot of the paint if flaking off the 'pearls' and wanted to know if anyone knows any policies they have or what I can do?
I was hoping to sell it one day as I never wear it but now can't do that. Do they have any life long warranties as their stuff costs the earth or 6 plus years later I'm on my own and they wouldn't care.
It's one thing having damage from wearing it a lot but it has sat in its box so it has really annoyed.