Hello
Just got a lovely parka for DD from M&S, the Stormwear hooded teen parka. All good and DD likes it, except it has a drawstring which will not budge when you pull it. I have ordered two sizes, the same issue with both, so I don't think it's a fault.
I thought it could be just for decoration, but there are two rows of stiching all the way round the waist. And the site does say "drawstring for a perfect fit to the body".
I wonder if it could be like jacket pockets that come stiched closed but you pull the thread and hey presto, they open up. But I don't want to yank and break it (have tried applying moderate force).
Just chatted to customer services but they only know what the site says, so no help there. Has anyobody bought one and had the same issue?
The drawsting is what kees the cold out so quite keen to find out. Thanks! 