Glasses

[CharlottesComplicatedWeb]

So, I’ve had an eye test and the optician said there was only a very slight change in my reading prescription. I’d already had my glasses repaired and had had them over two years so thought I’d treat myself to some new frames. I asked therefore, that I might as well have my “slight change” lenses put in, since they’re new. “Oh, no” said the optician, “it’s so small it’s barely worth change”. So, I was talked into having the special coating for tablet/iPad use. I’ve had it before.

I collected them today. I cannot for the life of me work out what the problem is.

When using my iPad, it’s like the screen is concave (like a curved TV). The icons are kind of 3D or like little Magic Eyes (🤷🏻‍♀️) in other words, they have depth.

I’m sat now, reading my book. Same thing. The paperback cover looks curved.

What’s going on? Anyone can help?

Posting here for traffic and it IS kind of “style”.

Bump! I think I have to take them back tomorrow.

How did you get on with taking them back OP?

@Hippofrog. I am back. I am ashamed to say that I ended up losing my temper. Due to social distancing, I wasn’t allowed into the actual shop. The lady said she could only let me in if I had an actual appointment but, she could sort it at the door. So, without asking me what was the problem she took the glasses from me and disappeared for ages. The queue in the doorway was mounting up and I felt really cross because it was bloody roasting and I did want to speak about/explain what I was seeing.

When she came back, she said she’d adjusted the lenses in the frame and that it might be that I’d adjust to/find them ok now. I just wasn’t happy. I mentioned the optician whose work needed to be “signed off” and she said that it was because she was in a traineeship (but qualified) so, I said that the shop ought to have informed me of this and that I should have been given the choice of a fully autonomous/experienced optician, when paying for an eye test. I told her it wasn’t acceptable as I’d assumed the young lady was not requiring any supervision.

When the assistant told me that they did not need my permission to have a trainee do my test, I’m ashamed to say, I lost it. I said that the tester had said my new prescription was not “necessary” and that surely if I were buying new frames, the new script should be incorporated into that? She then told me it HAD BEEN. Then WHY was I told that it was not?

Anyway, long story short, I’ve gotten home and the tweak she had done had sorted the problem. I now have a nice new frame, with the NEW prescription lenses and the 3D/magic eye effect is gone. However, I am not proud and heard myself turning into my mother and DEMANDING to speak to the manager as the experience was shoddy, start to finish.

I was made an appointment for ten days time to see the chief optician. I will of course, cancel.

I’m wondering whether I need to call and apologise for my strop? I think the heat, the mounting queue, the fucking mask, the wanting just to talk to her about it... I nearly had a bloody stroke. Anyone else feeling their patience levels are non existent post COVID19?

The whole thing has left a horrible feeling around it.

Wish I could afford the posh opticians in town and their designer frames. Being furloughed is no fun.

Was it the "you should have gone to..." place?
I was given the wrong prescription from there once.

I’m an optometrist with my own practice - I can give you my view?

It is usual practice to put the most recent prescription into new frames. Maybe the optician meant that there was no need for you to have new glasses because the change was so small, without realising that you fancied a new pair?

I’m sure the lady who adjusted your glasses would appreciate an apology - it wasn’t her fault and she sorted the problem for you.

At the moment we make appointments for people to collect their new glasses - did this happen for you because it might have picked up the problem earlier?

Thank you for that @SconeOfStone. The optician who tested me, the trainee, knew I was getting a pair to replace a broken pair. So, what I have now is an old pair and a new (new script) pair.

The collection was at the store door, no fitting, due to social distancing. I didn’t put them on until I got home.