Hi,
I got engaged a few months ago and picked out a vintage engagement ring 2 weeks ago.
It needed resizing so had it resized. When we got home after picking it up I noticed one of the tiny diamonds on the side has a chip. You can see little bit of my finger through the gap between the chipped diamond and the setting.
I immediately spoke to the jeweller who said they hadn’t noticed anything, but upon closer inspection of the photos on their listing they can see the chipped diamond.
They’ve said I can have it replaced or leave it.
I’ve asked how much it will be to replace the diamond, just waiting for them to get back to me.
The diamond that needs replacing is a rose cut.
I’m wondering whether it’s worth replacing or should I just request a refund? I’m a little bit annoyed that they didn’t notice it was damaged. I presumed they looked at all the jewellery in serial before selling it on! It makes me wonder if they’ve told me the correct details about the rest of the ring.
To be honest if I’d known it was damaged wouldn’t have bought it!
If they replace it will it look exactly the same as the other little diamonds? I’m assuming so, but I’m just looking for advice...
Thanks