I went to a beauty therapist for a manicure. I have rag nails. The therapist soaked my nails and scraped the entire nail with a metal scraper. She explained that the cuticle covers the whole nail and this was the way to detach the cuticles at the side from the nail. It all seemed very brutal. She didn't trim the skin at the sides of my nails and my nails don't look any better. Was she right to do this and will my nails begin to look better please?