Any hairdressers about? Advice needed.

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I got my hair coloured in my regular salon to a grey / silver shade. I’m undecided whether I like it as in some lights it looks a muddy grey flat tone yet when I lift the hair up in the light it’s bright and silver and so I like it.
I have naturally dark hair but there are a lot of red undertones. The hairdresser uhmmed and aahhed over it a bit re bleaching down to the root but I wanted a dark root for contrast so she painted down to nearly the root with the bleach but left some root, about 1/2 inch or so free.

So, the toner went on and afterwards it looked really odd, the greasy had taken so was an ash tone but my root is clearly visible as a warm tone so looks a bit odd. The hairdresser was disappointed and offered to stay and redo (bleach to the root and dye it charcoal) it but I’d been in the chair for 4 hours at this point and I’d had enough. She has offered to have me back in FOC if I’m not happy so to be fair she’s doing all the right things. Problem is I’m undecided as she has said that the grey will fade quickly anyway so I don’t want to have the roots dyed black and then have the lengths fade to blonde and be left with very black roots.
Any advice? I feel like I’m stuck now. I kind of like the great although it is very different and I want the very ashy tones as it suits my colouring better. If I use a clarifying shampoo or strip the grey a bit (it’s still a bit blue in some light) what will be left? A muddy colour? Any help or advice would be gratefully appreciated.

Sorry iPad changes my words!! Greasy should be colour?
And great should be colour!!

Some pics

I think it needs redoing, I'm glad shes trying to put it right for you.

What exactly needs re doing? Is it the root colour that wrong or the whole thing? Can I do something myself at home to help it today? I have work tomorrow and don’t want to look a dick!

Get some fanola no yellow shampoo aswell. I got mine off Amazon and it truly is amazing stuff. I have platinum blonde hair and it takes all the brassy out and keeps me going between colours. For grey hair just leave it on longer

So, should I still try and maintain the grey colour by using a purple toned shampoo or try and get rid of it? I feel I’m stuck now and getting a bit panicky

I would, do you like the grey? I think with a few washes in fanola it will be lovely

What will the fanola do though? I don’t want it more blue! I wanted this!

I would caution against dark blue black roots, I had a very similar style last year, except in a pixie, and as my hair grew it was VERY difficult to maintain the grey as the grown out roots were just too dark. It took all day at the hairdressers to fix and lighten back up.
I now have about 1/2 inch of dark ash roots and the rest of the length is silver grey, it’s much easier to lighten up the dark ash than blue black!

Will this help? Or will it go green?

Okay I joined this quickly just to help u out hahaa!! .. Okay this is a problem entirely down to the toner chosen. As you can see in your pictures you can still see slightly yellow/light bits not covered by toner properly which will also look worse once toner fades and also your roots need a seperate toner to the midlengths and ends

The best thing to do even tho as the days go on u will hate it more is to wait 2 weeks wash every second day with head and shoulders as this strips colour faster. Then return do a gentle bleach bath which will not cause further damage if done correctly then redone your roots and then midlengths and ends.

If your natural colour has a tendency to chuck off red tones the best option is to apply a semi to the roots then the toner as toners alone fade very quickly which in your case here will be a god send

Please bare in mind as this fades it will give off a khaki undertone possibly.

I know u hate it but u need to ride it out for 2 weeks as if u go back now the toner is still very much there, harder to remove and less chance of achieving desired look.

Altho the hairdresser has tried it does not look her strong point to achieve these looks so possibly do your research and go to another salon or stylist.

Thank you, it deceiving as in some (bright) light it’s shiny and lovely, it seems as tho it has no varying tones in it though, like a block of colour.

This most commonly happens when the hair is dry as it will grab the toners and go flat as opposed to translucent. I still advice to let this fade and in this time plz do conditioning treatments. Apply conditioner wrap your head in cling film and get on with the daily house stuff lol this can make the hair limp if fine so do a quick gentle wash after to pump the hair back up.. wait 2 weeks overall to a month if u can and return. Hope it helps:)

Hi I also joined this group to help you out as saw it pop up. I'm a salon owner and colour specialist.

From what I can pick up is there was firstly as issue with lifting. Especially near the root. So if the lightener was feathered into your roots it may not have been a) saturated enough. . However the heat from the scalp should have really helped with the lifting process. There is definitely lifting issues at those roots.

Did you have any artificial colour to lift through?

Not everyone is the ideal candidate for grey/silver ..it all depends on dominant pigment..either pheomelanin (warm pigment) or eumelanin. (Cooler)

So one way if telling this is if you have lots of gold flecks/warmth in your eyes. If this is the case then you are not a good candidate. This means your dominant pigment is Pheomelanin. This pigment can regroup after around ten days and adding gold will make the grey muddy looking.

In order to get silver the hair must be lifted to the cleanest blonde. Then I would pre-tone with something violet based to counteract yellow tones. Once I've done this I will then apply my chosen Silver or ash.

Silver shampoo can help once it starts going a bit muddy but only if the hair is light enough in the first place.

I personally can not wait for this granny grey trend to go. It's a headache and a half!!

Thank you Vix! The stylist didn’t bleach up the root at all as she considered my root colour to be dark enough. She knew she’d mad e a mistake as she was washing the toner off as I could tell she started to say that sometimes the root stayed a warm colour. To be fair she offered to stay and sort it out by bleaching the root and darkening it or a dark grey. By then I’d had enough though so I declined.
It’s faded a lot over the weekend so I called earlier and I’m going back in on Friday for her to bleach and colour the roots to a dark grey and re do the toner.

I just hope I’m doing the right thing!

She didn’t pretone and I didn’t see how light the bleached bits had been lifted to. She painted the bleach up the hair to about an inch below the root.