Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Style and beauty

Looking for style advice? Chat all about it here. For the latest discounts on fashion and beauty, sign up for Mumsnet Moneysaver emails.

horrible haricut please help me work out what to say when I complain

11 replies

sunnyjim · 24/03/2007 18:58

okay anyone who has read my other threads this week knows its been a pretty crappy week. I was feeling a bit better today and so decided to keep the hair apt I had . I have been growing my hair from a crop and a month or so ago I curled it at home - everyone said it looked great, even half done. So I decided I wanted curly hair. I went into the hairdresser with it curled and said "i'd like my hair like this please - can we chat about it and book in for a perm"

She looked and said "well it won't be exactly like that"
I said "I know this was done at home and rather badly! What I want is loose ringletty springy spirally curls"
"let it grow another month then come in"
so we made the apt
I knew it had been a month so I made sure I took along a picture today wiht me so she had something to work from
she took a look and said "it won't look like that cos that is tongued (not sure why winding it round the round tongue barrel is different to winding it round the round curler but hey"
again i said "thats an idea of how I want it too lok, loose curls all over my head, kinda cutiepie bubblegum look"
"she said okay and started in.
Now I know nothing about perms and besides I'm still in quite a bit of pain and woozy form emds so I just tried to relax and let her get on with it - afterall I'd booked with the senior stylist and I figured she'd cut my hair once already so knew my hair type and she'd seen the pictures etc.

won't bore you with details but - I am sitting here with a sodding scraf round my head after spending 2 hours int ears because what I have is frizz, horrible, chemicled out frizz. Its the worst hair I have ever seen!
When she started drying and styling it I thoguht it looked wrong and started to frown and she said quickly - oh it takes time to drop the curls, they will clump together more and loosen off after a day or two.

She said I wasn't to wash it with shampoo but it was okay to wet it. So when I got caught in the rain on the way home I jst thought - phew that will wash some of the heavy load of mousse she used out of it - I hate overloaded products. Well the mousse was obviuosly helping disguise what a mess she made of it.

it has got worse and worse as the day has gone on, its incredibly tangled, dry, frizzy and just plain yuck.

I paid £60 for this - cash so i can't just cancel the cheque.

So what do I do on monday - what are my chances of getting my cash back? I dont; trust them to fix it tbh.

OP posts:
nogoes · 24/03/2007 19:05

It will change, perms always look horrible at the beginning.

For the first 2 weeks you will look like Leo Sayer/Vera Duckworth. You will then have 4 weeks of looking lovely. Then you will look scraggy and be desperate for it to be done again.

Give it a few days and see if it has started to drop.

I feel for you, I have been there!

nogoes · 24/03/2007 19:20

Forgot to say that if it had looked like you wanted it to it probably would have dropped out completely in a day or two.

It is a bit of a worry that it is frizzy though. Do you have colour on your hair?

sunnyjim · 25/03/2007 10:20

no colour on my hair for the past 2 months. Its now 'dropping' and the result is instead of curls I have quite hard waves at the back, which might look okay on longer hair but looks really on on my chin length bob. The front is a disaster - its frizzy, almost straight and sticking out.

Does anyone know - If I wash it will that help relax the frizz/waves? Someone else recomended I deep condition it too - any thoughts?

OP posts:
Pennies · 25/03/2007 10:25

Wash it, deep condition it and let it dry naturally.

grumpyfrumpy · 25/03/2007 10:30

This reply has been deleted

Message withdrawn at poster's request.

yomellamoHelly · 25/03/2007 10:33

Take a photo of it - front, sides, back to support your complaint.

sunnyjim · 25/03/2007 11:06

okay, have taken photo's on digi camera. Washed it and had conditioner on for a good soak.

Going to see how it works out but ready to cry - it looked great when i curled it - and the hairdresser SAW it like that - what she has given me bears no resemblance to that at all!

OP posts:
nogoes · 25/03/2007 13:16

Sunnyjim, it sounds pretty much like the first perm that I ever had done. You will need it redone, if you are uncomfortable with the same stylist ask for someone else to redo it.

Do you naturally have quite thick hair?

brimfull · 25/03/2007 20:23

I would try some leave in conditioner on the dry bits.
Was the hairdresser experienced in perms,sounds like she left them in for too long.I am no expert however,just recalling bad perm experiences in the 80's.

sunnyjim · 26/03/2007 11:45

well I've visited a good salon this am to chat to them. They said she'd used the wrong rods and wrong solution and they are happy to back me up if I need them too.

OP posts:
incy · 26/03/2007 14:25

Have not had a perm since 1986 but if it is any consolation I do recall that they look fairly awful for the first couple of weeks. However, when regrowth comes through it will drop a bit and look less full on.

New posts on this thread. Refresh page