Sensitive one about online shopping and babyloss

[Gingerbreadmam]

Thought style and beauty would be the best place for this one, there is a bit of background.

It's not a sob story but i appreciate it is early days so i could be being over sensitive. A couple of years ago my pfb was stillborn, we finally braved trying for another and i have just had a second trimester mmc.

Anyway, why this falls in s&b, i regularly use an online fashion retailers website for day to day clothes and if i'm going to an event in fact i've linked to it loads on s&b. I do love shopping and it's one thing i do to cheer myself up so following my mmc last week i have started browsing for things to treat myself to now i no longer need maternity wear for the next few months.

i went to my go to site and was looking through and spotted between all the normal clothing is their maternity clothes they do do a fantastic range. Obviously this is upsetting and has put me off looking. I remember it happening after my son too.

So, in my upset i decided to contact the company and bring it to their attention. I appreciate they can't update the whole site for me but i think their target audience will include a lot of women who find themselves going through this stage in their life and with mc statistics just think it is something they should certainly consider updating sooner rather than later.

Their advice has been to use the filters and de-select maternity which is as bad as coming across maternity clothes in my opinion. I just find it really odd maternity is included in a generic search. Just for info you basically go on the site, select gender then the item you are after e.g. top, jeans etc.

It's weird and has probably upset more people than me right?

Ginger I'm so sorry for your loss. It really doesn't compare at all to the loss of your precious DS but I had two MCs and went on to have two DCs. At the time though it felt like it would never happen. I wish you all the luck in the world.

This drives me crazy on ASOS
and I agree it's insensitive of them to respond in the way that they did. This type of thing would put me off ordering from them and I'm a prolific customer of theirs (I love the no hassle returns). At best it's cumbersome but for some customers it's genuinely upsetting. I don't think it happens to the same extent on other sites. I suggest that you send them a link to this thread.

The very very very best of luck to you. The advice I was given was to do something fun that wouldn't be possible with kids to ease the pain, so we went on a hillwalking holiday - being surrounded by nature really helped me get perspective and the exercise really distracted me. Hope that helps.

thanks nom. Funnily enough i had another response today. again it was in the same vein as the previous one but i have responded quoting miscarraige statistics and said that i wont be using the site for the time being due to having to filter, their stance on the situation and how i am disspointed in their customer service.

I just hope someone takes notice somewhere.

I love all these positive stories they really give me a boost. I think we will have a night away soon where we have a good night out something we used to do quite often but havent been able to the last few months. Give us chance to reconnect and detach from the other issues.