I used to love gap and regularly bought lots of stuff there, mainly dresses, trousers and jeans as well as most of DS's stuff.
But totally agree that the quality has gone down hill, fast.
The baby gap pj's are so cute - the tight fitting ones with an appliqué picture on the front and mini prints on the bottoms, DS must have had about ten pairs in age 6 months - 5 years. The early sets lasted well washed and worn until outgrown but up the later ones fell apart. I actually wrote to gap with details (designs and label codes) as it was a huge change in quality and they wrote back, saying "thank you for your letter. We do not care. Yours sincerely gap"
I just ordered several t shirt dresses. I have two already and love them, ver flattering. However the ones I just recieved are awful- thin cheap fabric and much smaller made. I compared to my old ones and he difference obvious, several centimetres smaller but ordered same size that fits me perfectly. The old ones are from 2013 so quality still going down.
Plus if you return items bought online by post they take forever to refund. Apparentky it can take up to 28 working days from when they recieve your parcel. So you could wait over a month for your money! I was about to post the t shirt dresses back then remembered that do will take them back to store as even I get to town quicker than their refunds....