Lovely companies that do free delivery and free returns?

[PurplyBlue]

I'm fed up with ordering stuff, being disappointed because it doesn't fit, then having to trudge down to the PO and pay to send it back. Especially if it's something heavy like shoes or trousers.

So - new resolution - in future I'm only ordering from companies that do free returns. I don't mind paying a small delivery charge (though obviously free is better).

Any recommendations gratefully received!

they're telling me that as it's now outside the 7 days they don't have to refund (while simultaneously copying me on a note explaining that cancellation has to be within the 7 days).

Just never order from Figleaves / JD Williams....

no dice, because I didn't inform them in writing in time.
Next time though, I am armed (& usefully have a load of great big Achica furniture type orders out at the moment...)

Thanks squeezycheese.