Disintegrating shoes

[BlueJean]

Has this happened to anyone else?

I have a pair of Hotter shoes-Mary Jane style in black that are smart but very comfortable for running about in.

I went to put them on after not wearing them for some time and though they felt a little odd when I put them on. I thought this was because I have been used to boots for months and am just not used to the footbed or something.

So after wearing them for a while and they still felt funny I took a closer look. The whole sole is giving way and splitting /crumbling along its whole length. The sole is the spongy type that makes for a comfortable bounce in your walk.

Ive looked online it appears Hotter are less than interested in dealing with this. Has anyone else had anything similar?

Yes, I bought shorter sandals last year for my mother in law she has now worn them only once and the sole has disintegrated it so embarrassed, hitters are not intrested they say there old shoes and that they will give me £10 off a new pair of shoes 😂😂no thankyou.
I am now going to have to go to the small claims court, upset is and understatement, I will never buy from hotters again.

I had the same thing happen to my Pikolinos that I bought in August last year. I sent them an email followed by some photos and they refunded me the full amount. Which is shit tbh as I really loved the shoes.

I've heard of this happening to Ecco shoes too, although I've had my Ecco boots for a few years now and they're as good as new. Can you share some sad face pictures on their social media in the hope that they review their stance on it?

Thank you for reply,no joy gone back they said there old and only offer £10 off a new pair, so upset, and embarrassed as they were a present
Thanks all

I inherited my late Mother in Law's collection of hotter shoes. I can't afford to buy such expensive shoes but need wide,round toed, deep box shoes due to a medical condition. A pair of winter boots I wore disintegrated and like others thought I had trodden in something corrosive. I am pretty active and had worn them for several weeks. Two days ago I fished out a pair of blue suede shoes. Half way round the shops they started to disintegrate. I have a balance problem and was lucky I did not fall as the soles were catching on the uneven pavement. Luckily I was with my husband who gave me support literally! Due to the safety factor they sadly went into the bin. As I have no idea where they were bought I felt I couldn't send them back. My MIL was a bit of an Emelda Markos and I have a huge selection of these beautifully comfy shoes that I have been keeping for "best". I will now give each pair a trial round the house before wearing outside as I really don't want the danger of a fall away from home.
Like others I am elderly (74) but active and on low income. It's not the expense that worries me so much it's the safety factor. Disintegrating shoes will cause falls especially for people like me who are somewhat disabled due to balance., and for pregnant women it's a real danger too. I do think this aspect has been overlooked. No matter how old you or the shoes or where they were bought ,if a car 's high quality tyres disintegrated like this there would be far more reaction and a product recall would take place. These shoes are not fit for purpose and if I find any others in MIL collection I will notify our local trading standards Office and I will keep them, and this website to hand .

My DM wore a pair of Clarks shoes to visit us a few months ago and the heels/sole disintegrated in our hallway as she arrived (they'd already started to go in the car footwell too)! Reckoned they were about 10byears old but definitely not worn out. Similar type of rubbery soles to the Hotter ones described too!

Must say, I'm not really a fan of shoes with heels that aren't re-heelable from an environmental perspective, but this sort of rubbery disintegration actually reinforces that for me!

This happened to me on a very expensive pair of Ecco trainers. One day they were great; the next day, the whole mid sole collapsed.