Sorry if this has been asked before - I'm on the app and its rubbish for searching!
I've had a Babyliss big hair since Christmas 2012 but not used it much as I can't seem to get to grips with it. Sometimes it works fabulously but most of the time it makes my hair look shite. I'm not sure what I'm doing wrong?
I've tried using it with towel dried hair and after partly drying my hair with the hair dryer but either way it goes weird and frizzy. Also I use smoothing cream stuff but it doesn't make much of a difference. I do it in sections too. Also the times it's worked, it looks good for about half an hour and then it goes flat and I end up giving up and just using my straighteners.
I've just used it now and the ends have gone nice and flicky but my roots still feel slightly damp underneath and I can't get then dry. The top has gone frizzy 
Please help!!