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i complained to a sleb hairdresser - have been completely ignored!

56 replies

ThatVikRinA22 · 03/01/2014 04:28

i had been going to a sleb hairdressers exclusive salon for the last 10 years, i used to see the senior stylist but I started having cuts and highlights with his junior because they were so fantastically talented, i saw her by accident and she did the most amazing job on my hair, from then on i booked with her - we got to know each other quite well and she told me she was on minimum wage despite him charging £500 for a cut for a cut with him.... or £1000 for a colour with him - i only ever paid about £40 for a cut or £80 ish for a cut and colour, but she had to flog herself to earn anything like a decent wage as he paid min wage with a small commission for every person. This meant she had to get as many people through her station as possible to make a decent living. She had also modelled some of his products (she is beautiful) and has never been paid for that either despite owning the rights to her own image. The senior stylist had not had any kind of pay rise for the last 8 years. again they are on min wage with commission for every client they see. When they asked about a pay rise there were told to see more clients and so up their commission.

i was disappointed to find morale among his staff terrible. The manager is a souped up idiot with an over inflated ego and sense of importance who bullies those he thinks are a threat. He invaded my privacy once by calling me at home to justify something he had said that had offended me. it was veiled as an apology but wasnt. He was loudly telling the entire salon what idiots the police are because he had been stopped for not wearing a seat belt. He was loud and annoying - i sat there with gritted teeth resisting the temptation to tell him what i did for a living and how many people i had scraped off the road following accidents, i felt i was paying good money to sit and listen to this numpty, hardly what i wanted on my day off.

the young lady i saw had coiffered the locks of the likes of holly willoughby, fern cotton, etc. she is a brilliant hair dresser. She left the profession and went into something completely different that pays a decent wage. (about 22k. twice what she earned at the sleb hair salon)

since she left i decided not to go back and emailed mr sleb to tell him why.
i wonder if it would have been too much after 10 years to expect some kind of reply.
shame on mr sleb. i admit i am shocked at the reality - i thought mr sleb would look after his staff.

OP posts:
SundaySimmons · 03/01/2014 08:46

If you men Mr Stafford, I knew him before he was famous and he is a nob.

ExcuseTypos · 03/01/2014 08:56

Gosh I knew trainee hairdressers didn't earn much, but always assumed once qualified, they'd earn quite a bit more.

He sounds a twat tbh but yes I'd expect some kind of response. Maybe he's finally so embarrassed he didn't know what to say.

SundaySimmons · 03/01/2014 09:22

If it's Trevor Sorbie I will be very annoyed as I let him off with some financial matters many years ago.

chanie44 · 03/01/2014 09:41

I'm dying to know who it is.

I always think that we have choices and if we aren't happy with our employers, leave. It's their loss. I know it's easier said than done, but if she is such a fab hairdresser, then it's his loss.

ParsleyTheLioness · 03/01/2014 09:44

Go awn Vicar...who wins the coconut? Grin

uneedme · 03/01/2014 09:49

I never knew people spent so much on their hair!

Bonsoir · 03/01/2014 09:51

The OP sums up why I think "sleb hairdressers" are horrible, horrible places! Some diva-esque owner overcharging in vulgar souped-up surroundings and loads of enslaved minions. How unpleasant.

HoneyDragon · 03/01/2014 09:54

The OP sums up why I think "sleb hairdressers" are horrible, horrible places! Some diva-esque owner overcharging in vulgar souped-up surroundings and loads of enslaved minions. How unpleasant.

Here, here.
(I know not ALL or like this but this isn't the first I've heard of crap like this)

DrNick · 03/01/2014 09:56

why do you care so much?

ExcuseTypos · 03/01/2014 09:59

DrNick maybe because the OP seems a nice caring kinda person. I'd care about someone I knew being treated like shit for years.

lougle · 03/01/2014 10:00

If he treats his staff so badly, why did you think he'd treat you any better? You have no right to complain to him about his perfectly legal employment practices. Your contract with his salon is for your hair to be cut/coloured and you to pay.

It's also unprofessional of the hairdresser to discuss her terms and conditions with a paying customer.

DrNick · 03/01/2014 10:00

im with lougle
I wouldnt bloody reply to you either

HoneyDragon · 03/01/2014 10:04

If we complain more about perfectly legal employment practises than we might get better employment practises and put an end to some people viewing some employees as lesser people.

Bonsoir · 03/01/2014 10:05

The only choice the OP has is to take her custom elsewhere.

I wouldn't have been able to stand being in the salon for a minute.

TheXxed · 03/01/2014 10:05

Expose him, if he feels he is doing nothing wrong and is happy treating his staff this way he won't mind.

I personally would not want to give my money who treated his staff this way and it would mean others who feel similarly can make an informed decision to go to his salon or not.

TheBuskersDog · 03/01/2014 10:07

If she's a good hairdresser she could have gone elsewhere to work, not all salon owners treat their employees badly.

Jaffacakesallround · 03/01/2014 10:12

I think lots of young hairdressers are on the minimum wage.
I also think she was unprofessional to discuss her terms with you a client.

Each of you had the choice to leave and go to another salon.

I would not reply to you if I were the owner.

If you are really so upset then name the salon- it's your best way of having some revenge if that is what you want.

Onesleeptillwembley · 03/01/2014 10:13

I actually thought this was said trainee or mother of trainee being very immature and unsubtle till I saw it was an established respected poster.
Why are you so invested in this? Do you know for a fact all this is completely true (thought you of all people wouldn't take everything at face value)? I'm not surprised you've had no reply, it comes across as (totally unlike you) slightly unhinged.

Nerfmother · 03/01/2014 10:13

Im sort of in two minds over this tbh. Its no secret that hairdressers are on basic plus commission, and she could have progressed from junior to senior, charging more and thereby getting more commission (ie 5% of £40 against 5% of £400) There's also the prestige of working for a 'sleb' salon, which will increase her employability.

madmomma · 03/01/2014 12:35

Doubt it's Mr Sorbie
More likely to be Mr C surely? Unless it's Mr W

Awks · 03/01/2014 12:40

Prob Mark Hill.

MrsCampbellBlack · 03/01/2014 13:48

Hairdressers can be pretty dreadful employers in my experience. 2 friends are hairdressers and have told me hilarious stories about the penny pinching ways of their employers - those complimentary mince pies at christmas, the staff had to buy those. And as for how they treat potential employess and apprentices - well . . .

I wouldn't go somewhere where I thought the staff were treated poorly either.

polyhymnia · 03/01/2014 13:52

Don't know where it is but not Worthington, I'd say.

DrNick · 03/01/2014 14:08

It's Headlinz in Hemel Hempstead

lougle · 03/01/2014 14:27

Oh to be honest, anywhere that uses a z as a s, is already on to a loser Grin

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