Just received an item I bought on eBay and it stinks to high heaven :-(

[ujjayi]

It smells so bad (despite being BNWT) that I have left it in the garden! It's an intense "charity shop" aroma that is actually making me heave.

I have contacted the seller complaining about it but not entirely sure what will happen as a result.

Anyone else had a similar experience and care to share their (hopefully positive) outcome?

Oh it was ages ago, one of the 'naturals' fabric conditioners :)

I bought a dress once, OMG did it ever smell of stale fag smoke. Couldn't do much about it, she had said she was a smoker, but this really was something else. It was like it had been worn in pub every night for a month in the "bad old days" when smoking in pubs was allowed. I'm an ex-smoker, but seriously I've never smelt anything like it EVER.

Got a dress the other day from eBay and it was so fusty. It smelt like it had been put in storage after a night out and never cleaned. Will cost £7.60 to dry clean (dry clean only dress) so fingers crossed it Lifts the smell.

I ensure everything is clean but wouldn't dream of febreezing it. I hate the smell of it. Why not wash or air it? So much nicer and fresher.

If it was BNWT then they couldn't wash it without destroying the tags though, so febreeze was probably their only option. Sucks though.

I've had clothes sent to me that I swear a puff of cigarette smoke came out of the bag when I opened it. And I'm a smoker, so it wasn't just me being sensitive

I received a reply from the seller today who was so embarrassed that she refunded all my money and told me to keep the dress or do with it as I will. Her reply was so genuinely remorseful that I feel awful for raising it with her.

So am going to pay her again for the dress minus postage costs to cover laundry - does that sound reasonable?

Very reasonable x

Yes that sounds very fair. Hopefully she has learned a lesson.

I received a dress for DD today that was supposedly 'new without tags'. Is it bollocks. I would have been embarrassed to put it in a hand me down bag let alone sell it.

Quite clearly been through the wash a number of times and yet still stinks of smoke.

Am incensed! No response from seller yet.

I bought a pair of shoes for DD that we're supposedly in good condition. A stench escaped from the bag when I opened it and I just immediately binned them. Why would you sell something in that condition, why?

I think you're doing a nice thing ujjayi, by giving her the money back.