Decided my makeup bag needs an overhaul as haven't replaced a lot (except mascara) since I invested in some Clinique stuff about four years ago 
I need a pretty low maintenance as I like my lie-ins! Generally go for natural but like to look a bit more glam sometimes too. I generally wear powder foundation as can't be bothered with liquid unless it's a special occasion - used to love Virgin Vie One step face base but I can't get hold of it now 
I want a makeover in a dept store (prob John Lewis) to get some advice and stock up a bit. Please recommend me a brand counter to go to! Do I have to make appointments or can I just turn up?
Thanking you kindly in advance 