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well. i ordered £400 worth of clothes from the new Next catalogue...

51 replies

ThatVikRinA22 · 28/07/2011 20:20

and they are all going back. not keeping a one.

im a bit fed up. actually im a lot fed up. i look good in nothing....

i even ordered 3 pairs of really lovely shoes that dont fit...all my other shoes from there are a 4....couldnt squish my feet into a single pair of these suckers...

i hate shopping. i absolutely sodding hate it. when i find an outfit that looks decent its always by accident and never by design...i think i am now destined to wear my pyjamas (when im not at work) forever...

OP posts:
ZZZenAgain · 29/07/2011 11:16

I think you really need to try shoes on. I just ordered a pair online - brand I already have, same style even, different colour and they are annyoingly too small.

I hate clothes/shoes shopping so I know how you feel. Even if you find a brand that fits and suits you, it seems no guarantee that from season to season their clothing sizes remain the same

ivykaty44 · 29/07/2011 11:26

next is gong the way of marks and sparks - rubbish

ManiPedi · 29/07/2011 11:26

I used to work for Next about 10 years ago and even then the quality of clothing was awful. The material in every pair of work trousers I had would wear away in between the legs as it was so thin. It wasn't just me - a lot of my colleagues had the same problem.

And my feet were always in agony with their ridiculously narrow shoes - they only seem to make a wide fitting in all the bogging styles.

I always used to be a bit Hmm at the fact that they could reduce everything in the company by 50% at still make a profit during the sales.

But they are a good company to work for Grin.

sazm · 29/07/2011 12:13

i used to love next,for my dc's stuff especially, i thought it would be a good idea to get a directory. got it last year,and i have just emailed them to close my account and stop sending directories,
their customer service is awful - stuff takes 2 weeks to be delivered - even when its 'in stock'
i bought something - £120 - and returned it, they couldnt find it, took endless phonecalls/emails/letters to sort it out (6 months later) still say they haven't found the item! i was made to pay for the item while they were 'investigating'
they keep adding 'service' charges onto my account - their explanation is that the minimum payment wasn't made on time. minimum payment say £18.02 - so i paid £20.00 - their system didnt recognise it and i was charged for not paying the minimum required on my account! - madness!

gapants · 29/07/2011 12:17

Try Uniqulo or Zara much much better reasonably priced clothes IMO. I HATE Next everything looks like cheap tat and it all looks a but contrived and trying too hard to work a certain trend. Bleeeurrgh. My mum gave me and my DH next vouchers for Christmas, we still have about half the value left as there has been nothing worth buying!

gregssausageroll · 29/07/2011 13:50

As someone said, it isn't you it is Next. Shocking quality and terrible styles. The same old tat comes out every season but in a different colour.

That said, I do rate their winter boots and some accessories.

Fimbo · 29/07/2011 14:58

I am hardly ever go in there these days. Perhaps if I need a long sleeve plain t-shirt but that's all. Loved it in the 80's and did queue then but not now. Hacks me off big time that you can't just buy something on-line like most places but have to open an account.

FunnyLittleFrog · 29/07/2011 15:43

Just done a charity shop bag and realised that around two thirds of the stuff is from Next. I seriously need to stop going in there (apart from the £18 ballet flats for my ridiculously narrow feet).

Yes, they will definitely be going the way of Woolworth's if they don't get their act together.

Awomancalledhorse · 29/07/2011 15:52

Shock I thought it was just me going mad in my old age, glad everyone thinks it's poo. DH used to buy his jeans from Levi & Next..can't fit his legs into their 'regular' fit stuff now so it's not just the womens clothes!!
Sorry you had such a nightmare OP!

ThatVikRinA22 · 29/07/2011 17:21

well i may just steel myself to venture out of the house and try Zara....

I used to be able to buy loads of nice stuff in next, online, and keep most of it! not now though it seems....

but if others are of the same opinion then i will take some comfort in that!

OP posts:
Soups · 29/07/2011 20:47

Their shoes are very narrow. I'm a 5.5 with fairly wide feet, but not that wide. With most stores my feet will fit into a 6. Next? My feet wouldn't fit into any 6 in their stores, not even past my toes!!!! Having said that I got a pair of their wide wedge boots last year and they're great.

I used to be able to order their petite trousers + jeans and be 90% sure they'd fit. Now they're just odd, huge at the waist and tight lower down.

pollyblue · 29/07/2011 21:32

I think I'm going to echo everyone else - their sizing has gone really downhill. I used to wear their size 12 long length jeans, and the jeans from the last catalogue in a 12 were bloody huge - I ended up needing an 8 to fit me on the waist, and the legs were a good inch shorter than the same leg length in the size 10'sand 12s I'd just returned. Even if I had lost weight, my legs wouldn't have got any shorter! Bonkers.

Have gone over to Gap, whose size 28waist/34leg fit me perfectly and the denim is much better quality.

In Next's defense, I do like their childrens basic jeans/t-shirts/pyjamas.

Ixia · 30/07/2011 13:20

Next trousers equal camel toe at the front and a gap at the waist big enough to drive a bus down.

carlywurly · 30/07/2011 14:11

Just been in this morning and it's all polyester and acrylic. The wall display was alternate acrylic jumpers in bright red and pink. It was offensive to my eyes.
I remember buying great workwear in there 10 years ago when a 12 long always fit as though it had been made for me. Also used to buy jeans in there too. Nowadays, nothing fits and the last pair of jeans I bought got binned after about three washes.

Also have trouble with shoes. I'm a 7-8 but have even struggled to get their 9's on. Boots are fine though, weirdly.

They do need to sort themselves out. The pricing doesn't reflect the quality.

peppapighastakenovermylife · 30/07/2011 14:22

I have the trousers problem - no matter what size I try they don't fit my arse. Legs are fine, can do them up but they only seem to come half way up my arse and it's not that big!

startail · 30/07/2011 14:27

Same here, Next used to fit, now all trousers are low cut funny shapes. Tops have raw edges and frills. Horrible cheap fabric. The girls t-shirt fabric dresses are unbelievably thin.
I have far better quality stuff from Tescos and particularly Sainsbury's which has washed and washed and cost far less!

startail · 30/07/2011 14:37

Anyone any idea what Market Next are aiming at?
I'm obviously to old, the kids quality is too bad to shell out for 10 yearold and there is no slightly less high fashion than top shop teenage stuff like there used to be.

VivaLeBeaver · 30/07/2011 17:26

Clueless office juniors.

lucyspangle · 30/07/2011 20:47

I used to love Next back in the late 80s early 90s .
Haven't bought from them for years.
Gaudy cheap looking odd sizes
I just don't get Next's target market these days.

Ephiny · 30/07/2011 21:47

I've been disappointed with Next too. Same problems other people have mentioned - trousers massive in the waist but very small in the hips/thighs, and the fabric often seems very cheap and poor quality these days. They've definitely gone downhill since a few years ago, they used to be reliable for decent quality basics if nothing else, and now don't even do that well.

LoopyLoopsTootyFroots · 30/07/2011 21:49

Have you tried a tutu?

partyhats · 30/07/2011 22:17

The worst thing in next is those tops joined onto cardigans and jumpers combos, utterly ridiculous on a grown up.

sincitylover · 30/07/2011 22:26

agree that next have totally gone downhill.

As has George at Asda.

However alot of old lady prints and polyester around at the moment I think. Too many prints.

Also went into M & S (a small branch but in Central London) the other day - hideous.

My local market (in SE London) is a good source of clothes. Different, edgy and faux classy IYWIM

startail · 31/07/2011 00:13

Oh those blouse cardigan things yerk. M&S had a pile really annoying because as a top and cardi I would have bought them, but I wanted the cardigan to go over something else as well.AngryAngry
I just wish some one from next was reading this. We have too small M&S and too small debenhams, no GAP or Zara round here and several large Nexts. This was fine when they didn't stock rubbish, but now it's a pile of petrol to a big city or risk the Internet. Please Mr Next some plain simple good quality clothes, nice cut, nice fabric, subtle colours and patterns. No raw edges, no open backs on ordinary rehired and trousers with some arse room!

startail · 31/07/2011 00:15

How can t shirt become rehired Mr Apple, how???

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