I tend to order quite a bit but return quite a bit. I'm a size 10, 5' 5".
Adult:
Cosy Parka - the big purchase of the season for me. Heavy and very much a wax cotton jacket but fits surprisingly nicely. I can see it withstanding the harsh winters we have here so think I will keep it. Might have to try it on a few more times to be 100% sure about it.
Chelsea cardigan - nice enough but not flattering on - suspect I'm too short-waisted for it, but it skimmed my bust and hips nicely leaving lots of excess material around my waist. Fine if you're like a Boden model i.e. straight up and down, but not if you go in and out. Going back. Suspect it will bobble anyhow.
Tie front cardigan - ordered in peppermint and navy; both going back. It is rather itchy and suspect it will bobble - WHY the obsession with merino and cashmere? They are indeed lovely but utterly impractical for heavy wear.
Velvet cami I got the magpie and the pewter. Unlike the summer cami the straps are fully adjustable, which is helpful if you want to avoid a gaping neckline. Great staples; may also order the cardamom.
Half zip hoody - ooh, this is lovely. Quite a slim fit but snuggly and flattering. Am sitting on hands to avoid buying another one.
Tweed mini - oh dear. Not flattering and not really 'mini' either. Ordered in duck egg melange (WTF is a melange anyhow?). Oddly stiff although at least it was lined, unlike many of last years skirts, and stuck out rather than gently hugging figure. Going back.
Children:
Owl pinafore dress - lovely! My almost three-year-old is delighted with it too.
Girls camel duffle coat - wasn't sure about this when I ordered it, but it's lovely and looks like it will wear well. Glad I bought the camel, as it'll go with a range of things and frankly at this price she will be wearing it all winter (and then her younger sister will wear it too).
Overall, have returned just over half of the things I'd ordered. The problem is, reading these reviews, I'm tempted by other items now.