Here it is :
'I am very sorry for the delay in getting back to you.
Having heard from our Womenswear team, I am sorry to tell you that our new Limited Collection only goes up to a size 20, and is only in one length. As this collection is very new it may be that this changes the next time we produce a range like this. Please be assured that I will forward the request to the Womenswear Team, for their serious consideration.
I am terribly sorry to have to disappoint, and if there is anything else I can do for you, please do not hesitate to contact me.'
Pleasantly worded but not very concrete. Of course, if lots of people were to protest, i guess that might focus their minds. But perhaps, having seen the stuff, they won't.