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Problems with Asos deliveries?

8 replies

fadingfast · 12/12/2010 21:26

Anyone else having problems with Asos deliveries? I ordered a dress from them two weeks ago and it still hasn't arrived, although it is showing as dispatched on 30 November! I have tried emailing them but just got a standard reply. It's the first time I've used the site and I'm not impressed!

OP posts:
Whitethorn · 12/12/2010 21:43

Yes I have. Its recent though and not usual for them. Annoying around christmas though when you actually want to receive items

Monadami · 13/12/2010 03:17

It's a backlog with the delivery companies HDNL & Hermes during the cold spell. I also ordered 2 weeks ago, but got my parcel yesterday morning.

CherylAnnTweedy · 13/12/2010 06:25

They used to be fab, then got popular. I used to order using standard delivery and most times it was actually quicker than next day!

Ordered some bits from them a few months ago, after 3wks they finally refunded me as they still hadn't arrived, then 2 wks later I had a nice big asos parcel arrive at my door.

teej · 13/12/2010 11:57

Xmas Shock at Cheryl - 5 weeks?!

Am hoping my order - supposedly dispatched a week ago - arrives soon

keepmumshesnotsodumb · 13/12/2010 16:32

This reply has been deleted

Message withdrawn at poster's request.

peasandlove · 14/12/2010 04:40

I've recently had 2 orders sent to New Zealand, both arrived within a week of ordering, so their service is still good, it must be just problems locally with your couriers.

fadingfast · 16/12/2010 22:02

Good news is that it finally arrived on Monday (so 16 days from ordering).

Bad news is that the dress looks truly awful Xmas Sad

OP posts:
teej · 16/12/2010 22:10

My package has turned up too - today, after being dispatched on the 4th.

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