Talk

Thanks to everyone who posted a question for Rory to answer. The winner of the prize draw is @Cotswoldmama - congratulations!

Hi @Sacreblue - thanks for your message! Rory will be back to answer questions this week, it should be tomorrow but we're waiting for final confirmation

"Elanco take any reported product complaint very seriously and therefore would ask if you have concerns following the use of Seresto, or would like to discuss your experiences with Seresto, please could private message us on our FB or IG pages with your contact details and we can put you in touch with someone on our technical team to discuss further."

"Hi @Wolfiefan, thank you for getting in touch. Seresto does have some user safety advice. It’s important that you keep the bag with the collar in the outer packaging until ready to use. You should not allow children to play with the collar, or to put it in their mouths. Pets wearing the collar should not be allowed to sleep in the same bed as their owners, especially children. You should wash your hands with cold water after fitting the collar."

"Hi @PollyRoulson, your pet’s health and safety is very important to us. There is no evidence in the scientific evaluation conducted for registration or the regularly reviewed pharmacovigilance data to suggest a recall of Seresto® is warranted, nor has one been requested, or even suggested by any regulatory agency. As a result, Elanco continues to stand behind the safety profile of Seresto®. It remains available to consumers as an effective way to protect pets against fleas and ticks that can transmit disease and can impact their quality of life. Please see here to learn more about how we monitor the safety and efficacy of Seresto."

"Hi @Olinguito, we're glad you asked. All Seresto collars feature a safety-release mechanism which means that it can widen should an animal become trapped. For cats and small dogs, it is also equipped with a pre-determined breaking point, so is able to break completely under force – so this should give you peace of mind, especially if your pet is the adventurous kind."

"Hi @Tangledtresses, your pet’s health and safety is very important to us. Please see here to learn more about how we monitor the safety and efficacy of Seresto."

"Hi @WorkplaceLlama, thank you for getting in touch. Seresto does have some user safety advice. It’s important that you keep the bag with the collar in the outer packaging until ready to use. You should not allow children to play with the collar, or to put it in their mouths. Pets wearing the collar should not be allowed to sleep in the same bed as their owners, especially children. You should wash your hands with cold water after fitting the collar."

"Hi @GooodMythicalMorning. Our goal is to ensure pets live a long, healthy life with the help of our products and services. Please visit uk.mypetandi.com/our-products/seresto/safety/ to get the facts about Seresto®."

"Hi @sandgrown. Our goal is to ensure pets live a long, healthy life with the help of our products and services. Seresto is still very much recommended by Vets and Animal Health professionals, however if you are concerned about treatment, we would suggest you talk to your vet about their recommendation for your dog. It's important that you use all year around prevention for your dog to prevent another infestation! Please visit uk.mypetandi.com/our-products/seresto/safety/ to get the facts about Seresto®."

"Elanco take any reported product complaint very seriously and therefore would ask if you have concerns following the use of Seresto, or would like to discuss your experiences with Seresto, please could you private message us on our FB or IG pages with your contact details and we can put you in touch with someone on our technical team to discuss further."