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Ask Southern Water’s experts about ‘The Unflushables’ - items that could cause a sewer flood in your home - £150 voucher to be won NOW CLOSED

312 replies

AmeliaMumsnet · 28/03/2017 09:16

Every year in England and Wales water companies deal with over 300,000 blockages, many of which are caused by common household items being flushed down the toilet. That’s why Southern Water, along with the Consumer Council for Water, have launched ‘The Unflushables’, a campaign to help people protect themselves from the misery of sewer flooding. Many products that have been labelled as ‘flushable’ can actually contribute to these types of problems, so, to clear up some of the confusion, the team at Southern Water are offering you the opportunity to ask some of your burning, sewer-related questions to their expert, Sharon Holdstock!

Here’s what Southern Water have to say: “‘The Unflushables’ campaign aims to help people know how to properly dispose of fat, oil, grease and unflushable items like wipes, tampons, nappies and condoms. It’s designed to help customers understand the impact a sewage flood in their house can have – and provide some hints and tips to help prevent it.”

Post any questions you might have about ‘The Unflushables’ - how to dispose of them, what can and can’t be flushed, or how to get into good habits to prevent sewer flooding, and we’ll pick 20 for Sharon to answer. Everyone who posts their questions will be entered into a prize draw where one lucky Mumsnetter will win a £150 voucher of their choice (from a list).

Here is some information about Sharon Holdstock:

Sharon is currently Southern Water’s Field Customer Engagement Officer, and has been with the company for five years. She travels to areas that have been affected by flooding caused by blocked drainage systems and advises people on what not to flush, giving talks and presentations around the community. She is passionate about this project, and about the importance of getting the message out to as many people as possible to help them protect their homes and the environment.

Thanks and good luck with the prize draw,

MNHQ

Standard Insight T&Cs apply

Ask Southern Water’s experts about ‘The Unflushables’ - items that could cause a sewer flood in your home - £150 voucher to be won NOW CLOSED
Ask Southern Water’s experts about ‘The Unflushables’ - items that could cause a sewer flood in your home - £150 voucher to be won NOW CLOSED
OP posts:
Thepassionfruit · 24/04/2017 00:20

May be that all water companies are dreadful. Thames Water, I'm looking at you.

I've just received a letter with absolute guff in it giving me a wrong water meter number, wrong location of it and wrong information date (by 3 months) about someone visiting it re a complaint.

AmeliaMumsnet · 24/04/2017 14:06

Hi all - thank you for all of your comments! It usually takes a few weeks after closing the Q&A thread to get the answers together and the thread live but we'll update as soon as it's ready to go!

Thanks,
MNHQ

OP posts:
AmeliaMumsnet · 25/04/2017 17:25

Here's a message from the team at Southern Water HQ:

'Thanks for all of the questions you've posted - we're delighted with the response to this thread and will soon be publishing comprehensive replies to the 20 questions chosen by MNHQ. Our 10 working day deadline for doing this expires on May 2 but we'll hasten to get the replies over to you ASAP. Thanks!'

OP posts:
trumpstinycock · 07/05/2017 19:19

"I love deadlines. I love the whooshing noise they make as they go past." - Douglas Adams

chickpeaburger · 07/05/2017 21:55

It's pathetic isn't it. Shows what an amatuer bunch they are. Really, why bother??

chickpeaburger · 14/05/2017 15:26

This is getting past a joke now. Mumsnet if you want people to take part in these sorts of debates then I think you need to ensure that we are treated with respect. This is bollocks.

trumpstinycock · 15/05/2017 07:56

Quite literally a load of shit!

AmeliaMumsnet · 16/05/2017 15:30

Hi all!

Really sorry for the delay with this but we now have our answers back from Southern Water Flowers

You can read all about 'The Unflushables' here!

OP posts:
CousinChloe · 16/05/2017 16:35

404 not found? Are the answers going to be posted on the thread?

chickpeaburger · 16/05/2017 17:40

Is this a joke? Southern Water are treating us like shit.

Mumsnet you need to toughen up a bit. Please post the answers on the thread as promised.

mayrat · 17/05/2017 10:26

This is the most dreadful PR, isn't it? Makes me want to flush a whole load of cooking oil down the loo.

KatherineMumsnet · 18/05/2017 16:24

Hi all - sorry about the broken link; we've fixed this now.

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