E.ON has asked us to find out about Mumsnetters' experiences with using online energy accounts.
Here's what E.ON have to say "Do you manage your energy online? We're keen to find out how we can make our online service more customer friendly, and tailor it to your needs."
So, do you have an online account? How regularly do you use it, and why? If you don't have an account, why not? Is there anything your energy company could do to entice you to go online with them?
Would you like to see an app for energy companies? If so, what features should it have?
Is there anything else that you would like to be able to do online with your energy company?
Everyone who adds a comment to this thread will be entered into a prize draw where one MNer will win a £200 voucher (a "Compliments voucher" - a multi-store gift voucher that can be spent at 130 retailers and 450 independent stores making up over 20,000 outlets nationwide).
Thanks and good luck,
MNHQ
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