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They didn't call for PIP phone assessment!

6 replies

Chocciechunkcookie · 23/04/2024 17:28

Ds changing from DLA to PIP. Already stressed about the call. It was scheduled for 4.30pm but they did say they can call up to 30mins late. It's now 5.30 and they haven't called yet. Should we assume they won't be phoning? Wait by his phone all evening making him stress? I'm so pissed off on his behalf

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QuickFetchTheCoffee · 24/04/2024 07:52

I've just seen this. Did they eventually call?

Headfirstintothewild · 24/04/2024 10:29

If they didn’t call last night you should call today. You don’t want it recorded as though you missed the appointment.

Chocciechunkcookie · 24/04/2024 22:42

I called them around 6pm and they apologised profusely, said there had been an issue with the HCP that was meant to call us, said they didn't understand why nobody made contact to let us know and have rescheduled the assessment for in a couple of weeks time

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QuickFetchTheCoffee · 24/04/2024 23:07

I'm really glad you managed to get through! Well handled on your part - you don't faff about do you?!
And clearly didn't need Mumsnet advice really (which is just as well).

Headfirstintothewild · 25/04/2024 11:22

Glad you managed to sort it.

Chocciechunkcookie · 25/04/2024 16:06

QuickFetchTheCoffee · 24/04/2024 23:07

I'm really glad you managed to get through! Well handled on your part - you don't faff about do you?!
And clearly didn't need Mumsnet advice really (which is just as well).

Haha I literally posted this, had a bit of a hushed, sweary rant to a mate on the phone and got straight on the phone as soon as I'd calmed down a little bit.

Was actually very impressed that they picked up within 3 rings - it wasn't pip that I called. It was IAS so maybe that made a difference in how quickly they answered.

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