I am teaching my sixteen year old daughter with ASN about money first she started with smaller amounts and less that she had to buy with now she has got her own debit card and we built up to bigger amounts.
But one night she impulsively spent in the region of £200 on an online game Moviestarplanet in the space of 2 months with the card and used up the virtual assets she got with it. I only found out when she didnt have the money to use on what it was intended for! I was expecting this sort of thing might happen, but know most places protect people against this sort of thing and thought shed have the money back soon. I checked and sure enough according to their terms, they dont accept purchases made by under 18s without parental permission, nor do they accept cards used by under 18s.
First I got her to contact the business and be honest that she had done it without my permission and used her under 18s card. The response she got was that all sales are final and that they will not be refunding! I sent my own email explaining to confirm, and they told me the same thing and that all sales are final and that the case is closed!
She really needs that £200. I am really disgusted and angry and have now told then she has ASN and warned them that I will be opening up a dispute with the bank. Im not sure if ive got a leg to stand on or what that entails as I havent opened a dispute before or if moviestarplanet can still refuse to refund.