I have a DD in a care home. She’s been there seven years. Apart from the fact, they have onsite professionals like nurses, speech therapists, etc, I would say, when it comes to her day to day care, we can do everything better than they do!
They ask us regularly for advice on how to handle her. Only this week, they wrote to me, asking us to tell her to go to bed at a reasonable time when she’s there - because she’s up all night there, watching TV. Then, she’s sleeping all day, missing meals, not taking any exercise - all making her medical condition worse. We don’t have that. We get her up for breakfast at a normal time every day, she gets three meals at regular mealtimes, we try to take her out in the daytime (but we can’t force her) and we take her to bed, when we go - she sleeps all night in bed!
There’s a GP in my family, who says they or their colleagues visit care homes every week, and they are all dangerous. They make safeguarding referral after referral and nothing ever comes of them, probably because Social Services wouldn’t have anywhere else to put the residents, if the care home closed down.
MIL might be right too. I don’t see why the care home is restricting MIL’s access to SIL to two hours? It’s in breach of SIL’s right to a private family life under Article 8 of the Human Rights Act. The care home should provide care staff to go out with MIL and SIL - or is the reality that the staffing ratios too low for that? It sounds more like protecting the care home’s best interests than SIL’s.