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opinions please on whether I should send this to the school

5 replies

KickButtowski · 07/07/2010 23:38

Sorry, this is very long. This is the letter I have written to the school ( names changed ) - do you think it is too strong? Opinions please.

I extremely unhappy with the way in which X's ISA, Mrs T, is being used within Class 1 as I am aware that she is increasingly being given general responsibilities within the class instead of having X as her primary concern. Her duties as a general Classroom Assistant appear to be increasing and I feel this is incompatible with the requirements of X?s Statement of Special Needs. It is my understanding that she was employed to support X, and is paid for using the funding which we secured through X?s Statement, so it is scandalous that she is routinely being used in this way.

On the morning of the school trip to London Zoo I was comforting X because Mrs T was too busy to give her 1-2-1 support. X was unhappy being in her buggy and was very anxious about what was going on, especially as there was a lot of noise in the hall, apparently a lot of confusion over who was doing what, and the children were in the hall waiting for nearly 30 minutes. During that time Mrs T was extremely busy getting everyone ready for the trip, collecting money, checking who was being supervised by whom, handing out sun-hats, collecting children's money, getting the First Aid bag and answering all the children's queries about what was happening. Why were all of these tasks allocated to her, when in fact she should have been supporting X? X?s Statement refers to her unease in new situations and the need to reassure her, and this should have been Mrs T?s only concern.

On the trip to London Zoo I saw that Mrs T had a group of 5 children allocated to her. Mrs B said that in fact Mrs T would just be looking after X and they would all be making up a big group with Mrs B's 6 allocated children. So, either Mrs T was supervising a group of children when she should have only been supporting X, or, Mrs B was in fact supervising 10 children. I would like to know what actually happened and how this was planned in the school?s Risk Assessment, because both possible explanations seem totally inappropriate.

Whilst they were on the trip I understand that X remained in the buggy all day even though that is obviously terrible for her posture and mobility, not to mention her confidence. Mrs T had previously assured me that there would be plenty of opportunities for her to get out and walk with Mrs T holding her hands, and she specifically told me in advance not to worry that she would be sat down all day because there would be so many adults around that getting her out to stretch her legs would be easy to fit in. Why did this not happen? Were there not enough adults or was Mrs T too busy supervising other children?

The school trip is not an isolated example of Mrs T being used as a general classroom assistant instead of being X's ISA. I have spoken about this before with SCHOOL SENCO who reassured me that Mrs T is only given other tasks when X is settled doing something else and does not need her. Unfortunately I do not believe this to be the case.

Mrs T has designated responsibility for changing the reading books for the entire class, 3 times per week, and she also organises and hands out homework each weekend, and then marks it the following week. Miss B openly confirmed that these were her duties, and this is also confirmed by the fact that whenever Mrs T is absent these tasks are not performed. I am concerned that the class teacher is apparently unable to find time to do these things, and unhappy that this problem with time and staffing is being resolved by using X's ISA. If the class teacher cannot cope with all her daily duties then the school need to find a better solution, and not just poach X?s support on such a regular basis.

I am aware of many occasions when Class 1 is split into separate activities inside and outside and Mrs T is in sole charge of one group. I have seen this for myself and also had it confirmed to me by other parents and even by Mrs T herself. How can she be fully supporting X when she is also supervising half of the class? Again, I appreciate that in a tiny school with limited resources it must be hard to always provide a TA in the class, but I do not see why X?s ISA should be called on to ease the school?s staffing problems.

Sometimes in the morning Mrs T is late to the playground because she is doing photocopying for the class or setting up the classroom, even though it is agreed that X should be collected from me so that she is not nervous about being left unattended. On a couple of occasions when I have walked X into school we have stood in the corridor for several minutes with X asking me what is going on, because Mrs T was not there to help her into the classroom.

On several occasions when the class have PE at the end of the day X has come home at the end of the day still in her PE clothes because Mrs T has explained that things were too hectic for her to get X changed. If all the other children had time to get themselves changed, how is it possible that Mrs T did not have time to change X ? unless she was busy helping the others or doing something else? Getting X dressed and undressed is an obvious requirement of her ISA and I fail to see why this does not always happen.

Over the last academic year it is clear that Mrs T has not met the requirement in X?s statement to do dedicated physio with her 2 ? 3 times each week. I doubt they have even averaged once a week, even though we have all agreed the importance of this and both I and PHYSIO have gone over what type of physio they should have been doing. Is this because Mrs T is too busy doing other things or is their another explanation?

I understand that there are times during each day when X is occupied and does not need Mrs T right next to her, at which times she is obviously going to be used elsewhere in the class. But to specifically give her roles and responsibilities within the class each day is unacceptable and obscures the fact that her primary role is to support Gabby. There seems to be a real reliance on her to support the teacher as a TA and I think this is completely inappropriate as she was employed to be X?s ISA.

As things stand I feel that Mrs T?s role as X's ISA is being abused by the school, and as a result the school are not fulfilling the requirements of X?s Statement. I am determined that this is resolved before she moves up to Class 2 and hope we can achieve this without the need to involve the LA. With that in mind, I would appreciate it if you could give me your written response to this matter at your earliest convenience.

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TheCrunchyside · 07/07/2010 23:48

You mention your dd's name in the penultimate paragraph,.

it is a good letter but I would remove judgemental terms like scandalous and accusations and make it more questioning/facual. i wou;d remove the para about what happened before the trip started as they could argue that you were there to help.

There is lots of strong examples of where school is going wrong - not doing ot, not dressing her, the school trip etc. i would concentrate on those and the impact of them on dd rather than speculate on what else Mrs T is doing with her time. don't get them any ammunition at all to use.

it is scandalous btw - definitely need to challenge.

Dysgu · 08/07/2010 00:20

Agree that the school is not meeting the terms of the statement here - which is appalling.

There do seem to be a lot of questions and it does appear that you have spoken to staff about this situation already. Is that right - did you speak to the SENCo? Class teacher? Head?

Do you have a daily communication book? have these concerns been noted - this gives you more factual information.

When was your last Annual Review or do you have one coming up soon? What was discussed there? Did you highlight your concerns about the way the ISA was being used? (Although I appreciate that ARs can be daunting for parents when there are so many 'professionals' sat around.)

I fully agree with your complaint and this does need sorting - your daughter is entitled to the help and the school has a duty to meet the terms of the statement (which I presume is for 'full-time' support if the funding came with the statement).

I agree that it would be a good idea to remove the subjective comments so that you are presenting the details in a purely factual manner - they will fully understand that you are not happy with the situation!

As a former SENCo, I would ask what are you actually looking for from the school? Yes, they need to sort this (by employing a dedicated TA it seems). You ask for a written response but, from experience, it is easy for the school to simply say sorry in writing and state that they will change the situation or 'plan to' in the new academic year. You might be better placed, if you can face it, by requesting a meeting with the Head teacher (although perhaps the SENCo will 'do' if they are a member of the Senior Leadership team and have the ability to make decisions about the option of employing a class TA, which it seems is the real solution to the problem). I know face to face meetings can be hard - I would hate them myself as a parent (!!) - but could you deal with it that way? Perhaps take someone with you or call Parent Partnership
for support. A school will find it hard to placate you and avoid the issue in person - and by taking someone with you, you have a witness and help in remembering everything that was said. You could always ask them to put any decisions/agreements in writing within a set time of the meeting.

Hope you get it sorted.

colditz · 08/07/2010 00:24

fabulous letter. i cannot see how they would be able to squirm out of that one.

imahappycamper · 08/07/2010 18:37

Good advice from Dysgu.
Ask for an appointment with the Head. In a small school that is always the best bet, especially as you have already spoken to the SENCo. Definitely take someone with you. They do not even need to speak, but they will be able to confirm afterwards what was said.
It also makes you feel more confident. I have taken both my adult children to meetings about DS2 when my DH couldn't go.

KickButtowski · 08/07/2010 20:23

Thanks so much everyone for your feedback, and I will remove some of the more emotive remarks. I think it is clear I am pissed off unhappy without them!

DD's existing statement is for 25 hours ie all day except lunchtime and this has only just been confirmed at an annual review. Something I actually need to add in is that recently we have asked for her to have some support in the lunchtimes and we were told it was impossible as Mrs T's hours were needed completely in the classroom. Now I need to challenge why she can't use some of the oddles of spare time she apparently has in class and reallocate it to lunch instead.

I have spoken to class teacher, head teacher, deputy head and SENCO over the last 6 months and frequently been assured that dd is always Mrs T's number 1 focus but when I give them specific examples I get told ah, well, that was a one off. I didn't know that she has regular jobs to do eg changing books and homework until recently.

I thought it would be better in writing just so that they can't fob me off again, and also because I am serious about going to the LA if I have to, and written record would be better. I think a face to face meeting with outcome recorded in writing is a fab idea, thanks, the best of both worlds.

What I want from them is to do everything in the statement, and to prioritise everything that dd needs over and above what else is needed in the classroom. I suppose if they were doing EVERYTHING they should be and Mrs T still had time to be a CA then i wouldn't mind. Much.

Thanks again everyone, it's great to have input from perople in the know.

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