anyone know away to get OT at surrey council to help

[shrek99]

my poor daughter is stuck on sofa for 4 month and cannot use her two wheelchair around the house or outdoor and cannot get to bathroom or to bedroom
we have been left with no moving and handing equiment so my back is bad from lifting my daughter
how can i get the OT at surrey council to help
so it very urgent i get help

Would call social services at Moor Lane Centre in Chessington, ask to be referred to SS OT urgently and explain situation. You never know! Might be more help than the hassle caused. We got much more access to this one (though help was limited to equipment only). Reception number is 0208 547 6527.
'Real' OT has 18 month waiting list. Think we've seen her 3 or 4 times since ds was dxed in August 2008 and we were hot-footed to top of the list. So not any real use.

we are in shepperton will they be the people to talk to thanks

Not sure tbh. Am dozily thinking of my corner of surrey. Sure they'd be able to advise of somewhere closer if there is such a place.

Yo is right, SS OT are absolutely the right people. Tbh, I've found Surrey SS OT one of the best professionals I've come in touch with. Yes, I was astonished too. Have you actually seen them already for an assessment, or has your SW been too shite to refer you? I

You're Spelthorne borough I think, which counts as "north east surrey" or "east surrey" (even though it isn't east, it's bonkers) depending on how the teams are broken down. So the number Yo gave you might be the right one after all.

my daughter has been seen one OT and a social worker
the OT thinks a hoist wound not be safe as my daughter has challenging behaviour
OT said we need a commode chair but has give us one
we are stuck my daughter cannot use her two wheelchair but OT have not put her on list for a disabled failities grant
she has left me to it
i need to find how to contact to get help
my daughter new social worker is no help what so ever

And this is the social services OT you have seen, not the NHS one?

Hum. Fwiw, I imagine the commode will arrive, eventually, the hoist there is probably another solution and OT needs to try harder to find it and the DFG refusal makes no sense. Spelthorne's criteria for granting DFG are here: www.spelthorne.gov.uk/business_and_advice/environmental_health/env_housing/housinggrants.htm. Did OT give you a written reason for refusing to put you forward for DFG? If not, definitely phone up and ask for one so you have something to beat them up with.

Then I think your best bet is to get some local help. Carers UK have a local branch; they should know who all the local people in SS and wheelchair services etc. are, and how to escalate this. You should be able to ask them to do some of the phoning round for you too.

www.carersnet.org.uk/css/home.html

thanks for all your help
and links are great
no the did put it written i have telephone and email her for this and she refuse to do it
i think i call carers uk for some help
i had a hoist at the last house but had to give it back when we moved
i no it's safe to use it but the OT will not listen too me

OK, well that's thoroughly out of order and grounds for complaint in itself. The council will have an appeals process for if you think you are wrongly refused DFG, and you can't appeal if they won't tell you why you were refused.

I hope Spelthorne Carers can help you.

thanks for help
shrek99