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I'm writing the BIGGEST complaint letter in the whole world, against every single department, will I look like a fool?

10 replies

FuckingNinkyNonk · 17/05/2010 19:52

Even I can't believe what I am writing, I have been treated so appallingly, but it's all here, in my contact logs, letters and emails.

It's my life, a summary of my year, it's going to create a lot of paperwork..........

Egg me on or tell me to stop it!?

OP posts:
waitingforgodot · 17/05/2010 19:55

You go for it.
Will you cc everyone on your list of professionals or write just one letter?

FuckingNinkyNonk · 17/05/2010 19:59

Nah, just send it to the Head of Complaints person. He can do the admin . I'm not including Health, coz I've already taken them on and won pretty much, but that is because when it comes down to it they're nice. This bunch are evil.

OP posts:
waitingforgodot · 17/05/2010 20:05

Education?

FuckingNinkyNonk · 17/05/2010 20:12

Kinda, - the whole Children's services dept and their affiliates.

OP posts:
aSilverLining · 17/05/2010 20:15

Do it.

I wrote an official complaint letter about DS's lack of SALT provision, it was really cathartic to write and I enjoyed the irony of complaining about the speech and language therapy department's poor communication.

FuckingNinkyNonk · 17/05/2010 20:18

I think the only way to get your children's legal entitlement is through complaints letters to be honest. It is only at that point that they start trying to cover their arses by actually providing something.

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Ampersand44 · 17/05/2010 20:19

Go for it! I did similar, although I did copy to everyone and 12 people turned up at the next meeting and things are beginning to happen! Don't know backgound of your situation but in our case think it helped that they all knew who else had been written to so no one could hide. Mind you no one replied in writing either .

FuckingNinkyNonk · 17/05/2010 20:20

Oh they'll have to reply because I'm doing it through the formal complaints process.....

OP posts:
AndieWalsh · 17/05/2010 20:25

Go for it.

I have only gotten a) a diagnosis b) a statutory assessment and c) anyone at the school/LEA to listen to me by being an enormous pain in their collective backside.

I also CC in all professionals involved in my DS's assessment, support etc on most important emails, so they know they have nowhere to hide. It sends the message 'This not just a little chat between me and you. You cannot file this under 'Ignore and Hope She Goes away'. Has worked so far.

lou031205 · 17/05/2010 20:34

What have you got to lose? As long as it is factual, ideally referenced to breaches of specific policy, and assertive, yet polite, it can't fail.

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