If I could be really blunt with my children's SALT, and she would actually listen to me, I would say:
Actually take the time to SPEAK to my child.
Listen to my worries and do something helpful instead of handing me some badly photocopied sheets.
Make referrals and appointments when you say you will....instead of me having to chase you and remind and beg you for 6 weeks.
Don't tell me you are waiting for a specialist SALT to assess my child for Verbal Dyspraxia, make me wait months and then fob me off with you doing a 'pre-assessment' assessment instead.
Don't tell me my child has made NO progress when I have worked really hard with him while there has been no SALT provision........and I have just told you what new sound he can now make.
Don't treat my nearly 8 year old like a two year old, when her understanding is not the concern.
Give the well-behaved children in group sessions more attention......ignore the one who throws the SALT cards and paperwork all over the floor and don't give him 1-2-1 sessions after the group, it isn't fair.
Do not allow noisy sibling toddlers who interrupt into the group sessions.
Do not tell me my child will have to go to a language unit at a special needs school - then give me the name of the wrong school.
And, most of all, DO NOT LIE TO ME . I have two children on the same waiting list.....do you not think I will notice if one of them (the least severe) gets 1-2-1 sessions after you telling me they are extremely hard to come by and my most severe child will need them to progress????????