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should i speak to the manager?

5 replies

2shoes · 04/01/2008 23:07

took dd to get her hair cut today. we went to the hairdressers. but the owner/manager who usually cuts her hair was on hoiliday. I knew this but she REALLY had to have it cut.
she was really good. bus as she has cp she moved a lot and the girl had a bit of trouble cutting it. she did a good job......BUT on numerous occasions. she told dd to be good and to sit still. now dd is in a wheel chair and the extra movements are cos of her cp. she was good and sat as still as she could..
I was a bit miffed as although i realise it is not easy to cut hair on a moving target. the manager manages. he just gets on with it.
I want to have a polite NICE quiet word with him. just to ask him to make his staff aware that she can't help it. suggestions please as it took a long time to find a male hairdresser so I don't want to upset him.

OP posts:
yurt1 · 04/01/2008 23:24

oh gawd what a nightmare - I suppose just asking him to explain too his staff if you have to use someone else again. Or could you draw up a little info sheet. "hello my name is, I blah blah b;ah'. people have suggested that sort of stuff to me and I've never done it but it might work....

Ds1's school have the hairdresser go in THANK GOD!

2shoes · 04/01/2008 23:31

I thought i would just mention it when i get my hair cut next, he is lovly and I am sure he will understand. i just felt for dd as she was being sooooo good. I can remember when she would scream and cry.( I think it helps that he is mates with her solicitor.)
thing is dd can understand everything and i bet in her head she was wondering what the gril was on about.

OP posts:
bullet123 · 05/01/2008 02:07

I think it's worth having a word, just to explain why your daughter was moving during the haircut.

theladyevenstar · 05/01/2008 02:15

2shoes, personally i would have to do more than just mention it. I would call the salon and ask to speak to the manager. If he is as nice as you say he is then I am sure he will understand why you are so miffed. Had this girl seen dd there before? was she new and unaware of dd's needs? I must be a hothead because by now i would have had the manager on the phone and he would be apologising to me lol. But then I only ever had a disabled dad to fight the corner for never my own dc....sorry if i hijacked the thread then, just wanted you to know not all of us with non disabled children are pig ignorant. I sincerely (sp) hope you get this sorted out and if not i will go and sort her out boody madam. xxxx

neasels · 05/01/2008 09:47

I feel for you with this one and I think it is worth saying something as a learning curve for the hairdresser. It will save another child and parent feeling as you have done and she might think about her words next time.

I think gentle words to explain a situation to someone that isn't aware will help them to be a nicer and better person, but then that's 'neasels world!'.

xx

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