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DLA Renewal not been confirmed

27 replies

PollyMc82 · 03/06/2021 22:58

Hi Everyone, was just looking for a bit of advice or info really from anyone who has recently made a child dla claim or renewal? I sent my sons renewal back 3 weeks ago but have not received confirmation that the forms have been received. His 1st claim 2 years ago I received a txt within 2 weeks and then a letter a few days later to confirm the claim had been received and was being processed but this time round I have heard nothing. Their website does say if no contact has been made within 2 weeks of posting the forms to get in contact with them but I have tried calling the helpline for nearly 2 days solid and just keep getting held in a queue! The thought of the forms being lost and having to fill them out again is just draining me thinking about it as it took nearly a whole week to complete in the 1st place. Has anyone else been contacted after 3 weeks to confirm receipt of the claim or not had the receipt confirmed but still been awarded? Sorry for the ramble. TIA

OP posts:
junipertree2 · 03/07/2021 19:11

Yep, we got ours through on Monday, current one had still run out by 2 weeks though. Just creates more paperwork for someone!

fallhappy1 · 30/09/2021 16:16

Things haven't changed much now either. Sent my form off beginning on September heard nothing so had to chase up to find out whether the form had been received and it has and also has been assigned. Just a waiting game now for a decision.

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